Takeaway: Develop a customer retention strategy. This could include monthly newsletters or requests for feedback. Prioritize keeping your customers engaged with your business.

Takeaway: You likely invest a lot of time and resources hiring new employees. Don’t waste all that effort by neglecting to train your new hires. The more effort you put into their growth, the more likely they are to succeed.

Takeaway: It costs a lot of money to hire new employees. Consequently, companies should prioritize training. Trained employees have a greater chance of success.

Takeaway: Contrary to what you may believe, training doesn’t just benefit new employees. Instead, consider training to be an ongoing process. Your sales figures-and your sales staff-will be better for it.

Takeaway: Companies with sales forces should prioritize training. They should share best practices and encourage their sales staff to follow a defined sales process.

Takeaway: If you don’t understand your customers needs, how are you going to sell to them? Prioritize learning about their problems and present your products as solutions.

Takeaway: Make a habit of asking for referrals.

Takeaway: Don’t forget, the best way to get referrals is to ask for them.

Takeaway: Spend time writing catchy subject lines and calls to action. You never know who’s going to read your emails. And, according to this stat, you have a greater chance of converting the leads that do.

Takeaway: When used correctly, social media can be a powerful sales tool. Connecting with your prospects has never been easier.

Takeaway: The number of decision makers per sale is only growing. Gone are the days when you could sell to a single employee.

Takeaway: The value of sales keeps growing. If you’re struggling to find a job, learn to sell.  

Takeaway: American businesses value sales reps. As long as you’re resourceful and committed to doing your job well, you have a bright future ahead.

Takeaway: People are most likely to be receptive to sales calls on Thursdays. To improve your chances of success, plan accordingly.