WebID Employee

"Visual Visitor Rocks!" What do you like best?
The intent data is their best feature in my opinion. I get a daily report with new leads who have exhibited intent signals and match my Ideal Customer Profile. When I click on one of these leads in Visual Visitor, it gives me information about the business, its employees, and their online behavior (i.e. whether or not they’ve engaged with my keywords). This is a terrific feature for people who work in sales. Although I get more use out of the contact database (aka prospecting data), the intent data helps me zero in on the leads that are most likely to become clients.
What do you dislike?
Nothing stands out to me as a dislike. The products work as `advertised and the staff is helpful and efficient. If I had to come up with something, I’d say that there is a lot to wrap your head around in Visual Visitor. To optimize results, you need to test out each feature and adjust as necessary. The intent software lets you drop and replace keywords that are underperforming - make sure you take advantage of this function if you’re running custom intent campaigns.
Recommendations to others considering the product:
-Monitor the progress of your custom intent campaigns. If you aren’t finding many leads, ask their support team for help - they’re awesome..
-If you’re having technical trouble, submit a support ticket. They respond almost immediately and, if you’re anything like me, you’ll get more out of a conversation with Casey or Angelo than you will by reading support articles.
-Remember to hit the tag button when you send out emails. It doesn’t happen automatically.
What problems are you solving with the product? What benefits have you realized?
I signed up for Visual Visitor primarily for prospecting reasons. Their sales rep, Thomas, stressed the convenience of having contact data on hand and I absolutely agree. Visual Visitor’s database lets you search for contacts in any industry, worldwide. In terms of cold calling and cold emailing, it’s my go-to resource for contact info. That being said, my favorite feature is the intent data. I work in equipment leasing and being able to track companies that are searching terms like “construction equipment financing” has been a tremendous help. As a bonus, it also lets you track companies that are searching for your competitors - not something I was expecting. Although lead generation is the primary benefit I get out of Visual Visitor, it also offers a few tools which help with lead nurturing, like the email tracking plugin and website visitor identification software. Overall, it’s an effective, well-designed platform. I highly recommend it.

"What an incredible sales and marketing tool!" What do you like best?
All of the data is stored in one place. I log in to Visual Visitor and I can see our website traffic, email open rate, and the intent shoppers searching for my products online. I was using MailChimp before for email tracking but I prefer using 1 app for all my sales tools. As a salesperson, I rely on great information and timing. This tool gives me access to both. My customers benefit greatly as a result of the information I receive from Visual Visitor.
What do you dislike?
I've found nothing that I dislike in this program. I have been using Visual Visitor for several years, and they just keep offering more impactful data.
Recommendations to others considering the product:
Request a demo from the company.
What problems are you solving with the product? What benefits have you realized?
Visual Visitor is a solid all-in-one platform for sales intel. The intent data feature is top-notch. The data is accurate and presented in a way that's easy to understand.

Casey and Tom are great to work with - can't say enough about the top notch support we get!