About Us

We're on a mission to build the world's #1 sales intelligence platform

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Our Story

In 2009, two brothers embarked on a mission to create the best Sales Intelligence Platform available. Over the years, our product roadmap has grown to include new integrations and features. But our commitment to constructing the most valuable and cost-effective Sales Intelligence Platform available has never changed.

Today, our platform has become a must-have for sales and marketing teams worldwide. Our platform has 200+ primary features, plugins for Chrome, Gmail and Outlook, 600 million contacts, 4 data centers with over 6 TB of Data and over 300 integrations.

Through the use of Big Data and Artificial Intelligence, we are now able to identify the Person, not just the company visiting your website. Stay tuned for what comes next!

 

 

Our Milestones

Our Milestones

2022
05/09/2022

Released Chrome Plugin for Quick Contact lookup

For our Gmail customers, we added a new Chrome Plugin. Like the Outlook Plugin, this extension works just like the app. When you visit a website, you can open the plugin to learn more about the company and its employees,..Read More

04/04/2022

Data Enrichment functionality Released

Our bulk enrichment improved the quality of our data for our customers.

03/15/2022

Upgraded outlook plugin

Also in 2022, we upgraded our Outlook Plugin for ease of use. Our Outlook customers could now use the Plugin as a quicker substitute for the app.

03/01/2022

Added system wide tagging

In 2022, we expanded our tagging feature to help our customers with lead segmentation. By tagging contacts in the database, you can easily revisit them in the future when you have time to further evaluate them.

01/06/2022

Released industry-leading guarantee with automated refund function

We decided to reimburse contact credits that receive a Confidence Score of 40 or less. This reimbursement happens automatically so our customers don’t have to waste time submitting a request.

2021
10/19/2021

We released contact confidence score as a double validation of contact records. Once at acquisition, again in real-time when customer uses contact.

To help our customers better evaluate our contact data, we decided to include a Confidence Score. This score estimates the likelihood that an email address is accurate. You can check the Historical Confidence Score for an indication of accuracy or..Read More

08/27/2021

We expanded our contact data to over 606 million contacts.

Our B2B Contact Database grew to encompass more than a million cell phone numbers and 600 million contacts overall. Visual Visitor became the most comprehensive database on the market.

02/03/2021

Added first party data integration – customers, contacts, computers

In February 2021, we improved our integration to better utilize first party data.

2020
10/30/2020

Added Buyer Intent Data

Adding Buyer Intent Data solidified our role as a lead generation platform. Our Intent Campaign feature works in tandem with our Contact Database to unearth high-quality leads.

09/15/2020

Rebranded company: created new logo and updated website

Also in 2020, we decided to rebrand. We changed our logo and updated our website.

08/03/2020

Rick joined full time

In August 2020, our co-founder, Rick Batchelor, joined the company full-time.

04/24/2020

Added Reseller White Label Domain Support

Reseller Specific Support Portal: To better assist our reseller partners, we created a support portal specifically for white labeling.

01/06/2020

Added B2B Contact data

In addition to adding Buyer Intent Data, we also increased our B2B Contact Data. We wanted to make sure our database incorporated contacts working in a variety of industries and locations.

2019
09/03/2019

Added B2B Contact Database

In 2019, we uploaded over 500 million contacts into our B2B contact database. This step moved us closer to our goal of becoming the best Sales Intelligence Platform on the market.

2018
07/18/2018

Grew past our first 2,000 paying customers

Between 2014 and 2018, we doubled our number of paying customers. Reaching 2,000 customers encouraged us to continue expanding our platform by incorporating B2B contact data.

05/28/2018

Opened Jacksonville office

In 2018, we opened our Jacksonville office to accommodate our growing development team.

03/05/2018

Added Review Tracking

We introduced our Review Tracking feature in 2018. This product automatically pulls reviews into the Visual Visitor platform so our users can read and respond to reviews directly from the app.

2016
10/20/2016

Added Text Message inbox

Our text message inbox was designed in 2016 to streamline our customers’ outreach by allowing them to log interactions with customers without leaving the platform.

04/11/2016

Added form tracking tool

The form tracking tool we added in 2016 works in conjunction with our website visitor ID to track inbound leads.

03/29/2016

Added call tracking with keyword level tracking

In 2016, we introduced our Keyword Level Call Tracking feature. To improve our customers’ marketing ROI, we developed a product that uncovers the advertising source behind the phone call (i,e. PPC ad, social media, website post). Our Call Tracking feature..Read More

03/10/2016

Added Gmail Plugin

In addition to our Outlook Plugin, we also developed a Gmail Plugin. This extension enabled our customers to track emails sent on Gmail.

2015
12/15/2015

Added Outlook Plugin

Shortly thereafter, we designed a plugin for Outlook. This plugin kickstarted our email tracking initiative.

02/06/2015

Added Zapier integration

Our Zapier integration was developed in 2015. This integration helped our customers automate tasks and share information across different apps.

2014
09/01/2014

Opened our Atlanta office

2014 was also the year we opened our Atlanta office where our dedicated sales team and support reps are located.

07/21/2014

Grew past our first 1000 paying customers

In 2014, we exceeded 1000 paying customers. This was an exciting milestone that prompted us to expand our business.

2013
01/01/2013

Added Email Marketing Integrations

In 2013, we developed integrations to streamline our customers’ email marketing.

2011
02/15/2011

Re-architected database for unlimited growth

Redesigning our database in 2011 was one of the best decisions we ever made. Expanding beyond Website Visitor Identification was a crucial step toward becoming a comprehensive Sales Intelligence Platform.

2010
07/01/2010

Added White Label Agency tools

Shortly after releasing our Visitor ID product, we developed white label tools for marketing agencies. As a result, our reseller partners could effectively white label and distribute our products to their customers.

03/01/2010

Released the original version of our Visitor ID product

Visual Visitor’s original Platform, equipped with Website Visitor Identification software, was released in 2010.

2009
10/05/2009

Founded Visual Visitor

In 2009, Rick and Kevin Batchelor created Visual Visitor with the intention of designing the world’s #1 Sales Intelligence Platform. Our Platform has evolved over the years to incorporate new technology but our mission has never changed: to help you..Read More