Reviews From Our Customers

Customer Reviews From Around the Internet

Bill B. Avatar
5 out of 5 stars
Bill B.
"Visual Visitor Rocks!" What do you like best?
The intent data is their best feature in my opinion. I get a daily report with new leads who have exhibited intent signals and match my Ideal Customer Profile. When I click on one of these leads in Visual Visitor, it gives me information about the business, its employees, and their online behavior (i.e. whether or not they’ve engaged with my keywords). This is a terrific feature for people who work in sales. Although I get more use out of the contact database (aka prospecting data), the intent data helps me zero in on the leads that are most likely to become clients.
What do you dislike?
Nothing stands out to me as a dislike. The products work as `advertised and the staff is helpful and efficient. If I had to come up with something, I’d say that there is a lot to wrap your head around in Visual Visitor. To optimize results, you need to test out each feature and adjust as necessary. The intent software lets you drop and replace keywords that are underperforming - make sure you take advantage of this function if you’re running custom intent campaigns.
Recommendations to others considering the product:
-Monitor the progress of your custom intent campaigns. If you aren’t finding many leads, ask their support team for help - they’re awesome..
-If you’re having technical trouble, submit a support ticket. They respond almost immediately and, if you’re anything like me, you’ll get more out of a conversation with Casey or Angelo than you will by reading support articles.
-Remember to hit the tag button when you send out emails. It doesn’t happen automatically.
What problems are you solving with the product? What benefits have you realized?
I signed up for Visual Visitor primarily for prospecting reasons. Their sales rep, Thomas, stressed the convenience of having contact data on hand and I absolutely agree. Visual Visitor’s database lets you search for contacts in any industry, worldwide. In terms of cold calling and cold emailing, it’s my go-to resource for contact info. That being said, my favorite feature is the intent data. I work in equipment leasing and being able to track companies that are searching terms like “construction equipment financing” has been a tremendous help. As a bonus, it also lets you track companies that are searching for your competitors - not something I was expecting. Although lead generation is the primary benefit I get out of Visual Visitor, it also offers a few tools which help with lead nurturing, like the email tracking plugin and website visitor identification software. Overall, it’s an effective, well-designed platform. I highly recommend it.
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Jeff B. Avatar
5 out of 5 stars
Jeff B.
"What an incredible sales and marketing tool!" What do you like best?
All of the data is stored in one place. I log in to Visual Visitor and I can see our website traffic, email open rate, and the intent shoppers searching for my products online. I was using MailChimp before for email tracking but I prefer using 1 app for all my sales tools. As a salesperson, I rely on great information and timing. This tool gives me access to both. My customers benefit greatly as a result of the information I receive from Visual Visitor.
What do you dislike?
I've found nothing that I dislike in this program. I have been using Visual Visitor for several years, and they just keep offering more impactful data.
Recommendations to others considering the product:
Request a demo from the company.
What problems are you solving with the product? What benefits have you realized?
Visual Visitor is a solid all-in-one platform for sales intel. The intent data feature is top-notch. The data is accurate and presented in a way that's easy to understand.
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A Google User Avatar
5 out of 5 stars
A Google User
If you're searching for better sales software, Visual Visitor is worth checking out! Their platform offers a wealth of prospect and contact data which can be extremely helpful in driving leads. Additionally, they offer features like an email tracker to ensure that your message is getting through to the right people. For reliable sales software solutions, Visual Visitor should be at the top of your list!
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Nina R. Avatar
5 out of 5 stars
Nina R.
Pros: There's a ton of useful information available here. If you're seeking for cold leads, their contact database has millions of companies locked and loaded. I personally use their plus employee feature the most. I've been really successful in attracting website visitors.

Cons: I felt rather comfortable using Visual Visitor after a week. It is incredibly data-rich and simple to use.

Overall: With Visual Visitor, prospecting is completed more quickly. That's definitely the highest recommendation I can give. Both time and work are saved for me. If you're uncertain about the cost, arrange a demo. Before you make a purchase, you can test it out.

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Tamara W. Avatar
5 out of 5 stars
Tamara W.
Pros: My supervisor gave me a quota, but he didn't tell me where to find leads. It was a blessing to discover Visual Visitor because I can conduct all of my prospecting research on the site.

Cons: No idea what to say for the negatives. Prospecting and cold calling are made so much simpler by it!

Overall: In addition to Linkedin, I had no idea where to look for company information. I now mostly check Visual Visitor to learn about new leads. To other salespeople, I would heartily recommend Visual Visitor, especially if you're just getting started with referrals or connections.

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Ella B. Avatar
5 out of 5 stars
Ella B.
Pros: The identifying device is incredibly accurate. It provides me with a detailed picture of the visitors to my website.

Cons: That was challenging at first, but owing to the training call, I quickly got the hang of it.

Overall: The customer service is outstanding, and the visitor data is reliable. I advise registering for a demo. They provide a helpful walkthrough of the platform.

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Cristina H. Avatar
5 out of 5 stars
Cristina H.
Pros: I appreciate how Visual Visitor helps me get started with prospecting. I usually look for and qualify leads using the web-based ID feature.

Cons: The drawbacks are few. I registered for web ID, and so far I haven't discovered any design flaws.

Overall: For your money, Visual Visitor offers a lot of value. It's now my only source for leads, which allows me to cut back on the few hours per week I used to spend doing research.

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Christine . Avatar
5 out of 5 stars
Christine .
Pros: The WebID Plus Employee plan is fantastic; it provides me with all the information I need to get started. At one-quarter of the way into the month, I have already achieved half of my sales target.

Cons: For our domestic clients, it works best. Not a surprise, given EU privacy rules.

Overall: An excellent source of information about site traffic is Visible Visitor. I appreciate the employment information provided for each visitor.

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Joan H. Avatar
5 out of 5 stars
Joan H.
Pros: The visitor identifier and database are both terrific sources for leads. I like that you can choose between first-party or third-party data.

Cons: No cons worth mentioning. In my opinion, Visual Visitor gives you a lot of bang for your buck.

Overall: My team loves how detail-oriented Visual Visitor is. They break down website visitors with the most minute details (like home ownership, marital status, net worth). Overall, a solid lead generation platform.

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Nicholas P. Avatar
5 out of 5 stars
Nicholas P.
Pros: Within 2 days of installation, I had data in my dashboard. The tracking software works in real-time so I get new leads daily.

Cons: This is probably obvious but you need to have website traffic to get the most out of the platform. If you're not getting a lot of hits, I would recommend addressing that problem before downloading Visual Visitor.

Overall: Great at combatting the "invisible visitors" problems. The platform design is nice as well, easy to set-up and use. I've had only positive experiences with Visual Visitor so far.

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Margie . Avatar
5 out of 5 stars
Margie .
Pros: I work in a niche industry so I can't afford to lose out on any potential customers. Visual Visitor's plus employee addresses this problem in spades.

Cons: It helps me optimize my prospecting. Don't know what to say for cons!

Overall: Plus Peron has been a huge help. I love that it tells me immediately when I have a new website visitor. It certainly speeds up the prospecting process! Overall, would recommend it.

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Russell G. Avatar
5 out of 5 stars
Russell G.
Pros: It provides a holistic look at website visitors. I appreciate how many details it provides - lets me cut out the research stage.

Cons: I don't dislike anything about Visual Visitor. It functions as shown in the demo.

Overall: Visual Visitor saves me time and effort. I would recommend it without reservation to other people who work in sales. Lots of data to leverage here.

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Stephanie E. Avatar
5 out of 5 stars
Stephanie E.
Pros: Very cool knowing which businesses are visiting my website. Even better now that I know which employee is doing the searching. Plus Employee is a great addition to their platform.

Cons: I've had nothing but positive experiences with Visual Visitors.

Overall: I've tried other platforms in the past which offer loads of useless information. Visual Visitor is good at filtering the good from the bad.

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Evelyn T. Avatar
5 out of 5 stars
Evelyn T.
Pros: I've had to contact support a few times to add new users, set up integrations, etc. Each time I've received a response within the hour. Visual Visitor really takes the time to make you feel welcome.

Cons: Haven't had any problems with Visual Visitor, they're great!

Overall: I love working with Visual Visitor. For a small company, they really go the extra mile when it comes to customer service.

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Victoria C. Avatar
5 out of 5 stars
Victoria C.
Pros: The visitor tracker works in real-time. I like that it sends daily updates. I also appreciate the level of detail it provides.

Cons: This might be obvious but it won't do the work for you. It provides the data but you have to use it to make sales.

Overall: Visual Visitor is easier to use than ZoomInfo and Lead Forensics. I also prefer the data they have on offer. Overall, pleased with the product and the design.

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Gary W. Avatar
5 out of 5 stars
Gary W.
Pros: Obviously, it "names" website visitors but it also goes the extra mile to tell me what pages they actually looked at. This makes it easier to determine what to lead with when I reach out.

Cons: I haven't come across any design flaws.

Overall: It paints a clear picture of website visitors. Would recommend it to anyone struggling with prospecting.

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Kathleen C. Avatar
5 out of 5 stars
Kathleen C.
Pros: I used Lead-feeder a few years ago and I didn't like their sorting process. Visual Visitor is better in terms of quality over quantity.

Cons: Not really a con but the more work you put into it, the better the results. Fortunately, the filters are easy to use.

Overall: Works great as a lead generation tool! In my experience, converting website visitors is easier than leads I've sourced from the internet. I like that Visual Visitor helps me do both.

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Esperanza Robles Avatar
5 out of 5 stars
Esperanza Robles
The design and the quality of the data are both top-notch. If you're in the market for a sales platform check out Visual Visitor. They've exceeded my expectations so far.
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