Customer Reviews From Around the Internet
"Visual Visitor Rocks!" What do you like best?
The intent data is their best feature in my opinion. I get a... read more What do you like best?
The intent data is their best feature in my opinion. I get a daily report with new leads who have exhibited intent signals and match my Ideal Customer Profile. When I click on one of these leads in Visual Visitor, it gives me information about the business, its employees, and their online behavior (i.e. whether or not they’ve engaged with my keywords). This is a terrific feature for people who work in sales. Although I get more use out of the contact database (aka prospecting data), the intent data helps me zero in on the leads that are most likely to become clients.
What do you dislike?
Nothing stands out to me as a dislike. The products work as `advertised and the staff is helpful and efficient. If I had to come up with something, I’d say that there is a lot to wrap your head around in Visual Visitor. To optimize results, you need to test out each feature and adjust as necessary. The intent software lets you drop and replace keywords that are underperforming - make sure you take advantage of this function if you’re running custom intent campaigns.
Recommendations to others considering the product:
-Monitor the progress of your custom intent campaigns. If you aren’t finding many leads, ask their support team for help - they’re awesome..
-If you’re having technical trouble, submit a support ticket. They respond almost immediately and, if you’re anything like me, you’ll get more out of a conversation with Casey or Angelo than you will by reading support articles.
-Remember to hit the tag button when you send out emails. It doesn’t happen automatically.
What problems are you solving with the product? What benefits have you realized?
I signed up for Visual Visitor primarily for prospecting reasons. Their sales rep, Thomas, stressed the convenience of having contact data on hand and I absolutely agree. Visual Visitor’s database lets you search for contacts in any industry, worldwide. In terms of cold calling and cold emailing, it’s my go-to resource for contact info. That being said, my favorite feature is the intent data. I work in equipment leasing and being able to track companies that are searching terms like “construction equipment financing” has been a tremendous help. As a bonus, it also lets you track companies that are searching for your competitors - not something I was expecting. Although lead generation is the primary benefit I get out of Visual Visitor, it also offers a few tools which help with lead nurturing, like the email tracking plugin and website visitor identification software. Overall, it’s an effective, well-designed platform. I highly recommend it.
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"What an incredible sales and marketing tool!" What do you like best?
All of the data is stored in one place. I log in to... read more What do you like best?
All of the data is stored in one place. I log in to Visual Visitor and I can see our website traffic, email open rate, and the intent shoppers searching for my products online. I was using MailChimp before for email tracking but I prefer using 1 app for all my sales tools. As a salesperson, I rely on great information and timing. This tool gives me access to both. My customers benefit greatly as a result of the information I receive from Visual Visitor.
What do you dislike?
I've found nothing that I dislike in this program. I have been using Visual Visitor for several years, and they just keep offering more impactful data.
Recommendations to others considering the product:
Request a demo from the company.
What problems are you solving with the product? What benefits have you realized?
Visual Visitor is a solid all-in-one platform for sales intel. The intent data feature is top-notch. The data is accurate and presented in a way that's easy to understand.
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It's a terrific alternative to ZoomInfo at a lower price point. I'm really happy we made the switch. The amount... read moreIt's a terrific alternative to ZoomInfo at a lower price point. I'm really happy we made the switch. The amount of data they collect is impressive. read less
Visual Visitor is a valuable service for marketers. We use it to track ad performance and monitor our website traffic.... read moreVisual Visitor is a valuable service for marketers. We use it to track ad performance and monitor our website traffic. I think it's probably more suited to salespeople but I think it's worth the price for marketers if you get a decent amount of website traffic. read less
Pros: The visitor data provided by Visual Visitor is extremely detailed and has proved to be very useful for our... read morePros: The visitor data provided by Visual Visitor is extremely detailed and has proved to be very useful for our sales and marketing team. The data is much more comprehensive than what we were getting from Leadfeeder and has helped us generate more leads and sales.
Cons: It has helped me keep a track of my website traffic and identify real visitors as opposed to ISPs. This has been a valuable tool in helping me to direct my marketing efforts.
Overall: I love the insight it provides into our website visitors. It's a real life-saver when it comes to researching inbound traffic.
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Pros: It tells me who's on my site, where they're located, and what pages they're viewing. I had no idea... read morePros: It tells me who's on my site, where they're located, and what pages they're viewing. I had no idea I had so much traffic before I downloaded Visual Visitor.
Cons: At this point in time, there are no negative aspects to report.
Overall: I prefer Visual Visitor to LeadLander because the quality of the data is better. Visual Visitor gives a more compete picture of my website visitors and their behavior.
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Pros: I LOVE knowing who's browsing my website. When I signed up, I expected Visual Visitor to identify companies but... read morePros: I LOVE knowing who's browsing my website. When I signed up, I expected Visual Visitor to identify companies but it actually identifies individual contacts as well so I know who to target with my marketing.
Cons: B2B companies thrive using our product, though we cannot speak to the B2C experience.
Overall: It really does work like Caller ID. The data is both accurate and detailed with easy demonstration. I highly recommend it.
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Pros: It is a simple and effective tool that tells you how long visitors spend on each page. It is... read morePros: It is a simple and effective tool that tells you how long visitors spend on each page. It is a powerful tool that can help you improve your website and better understand your audience.
Cons: It is the perfect sales intelligence platform for businesses of all sizes. It works perfectly as described.
Overall: Really cool lead generation platform that identifies website visitors. I like that it provides contact info as well so I know how to get in touch with visitors.
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Pros: This app integrates well with others and was easy to install and use. I appreciate its straightforward design.
Cons: They... read morePros: This app integrates well with others and was easy to install and use. I appreciate its straightforward design.
Cons: They enforce a limit on contact credits and do not permit the rollover of unused credits.
Overall: Visual Visitor has an incredible amount of contact data. The other big plus is the design - it's really easy to use. I just wish the standard plan had unlimited contact data.
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Pros: It offers a lot of features in one platform, which is convenient for both marketing and sales. I appreciate... read morePros: It offers a lot of features in one platform, which is convenient for both marketing and sales. I appreciate that it offers such a comprehensive solution.
Cons: There are no negative aspects to point out in this instance.
Overall: I primarily use Visual Visitor for website tracking and contact data. It's a cost-effective tool with great functionality. Would recommend it.
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Pros: The app is simple and easy to use. I love all the insight it provides into our website visitors.
Cons:... read morePros: The app is simple and easy to use. I love all the insight it provides into our website visitors.
Cons: Not sure what to put here. Compared to Lead Forensics, Visual Visitor is cheaper and more detail-oriented.
Overall: Visual Visitor is my favorite visitor tracking service and I've tested at least 3. The app is very thorough - I love that it breaks down visits by website page and time.
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Pros: I appreciate that it does more than just identify visitors. It gives all this contextual data about the visitor... read morePros: I appreciate that it does more than just identify visitors. It gives all this contextual data about the visitor and his/her business. This makes qualification easier.
Cons: It isn't the cheapest tool on the market but it works well.
Overall: Visual Visitor has completely changed how we manage our website traffic. I love that it helps us turn anonymous visitors into leads.
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Pros: Their software is very impressive. I love that it breaks down website visits by person, not just company.
Cons: No... read morePros: Their software is very impressive. I love that it breaks down website visits by person, not just company.
Cons: No cons I can think of. Very pleased with Visual Visitor.
Overall: Awesome platform. When it identifies a new visitor, it uncovers their name, contact details, and business data. I love that I don't have to leave the platform to research a lead - it's all right there!
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Pros: The biggest pro is the ability to identify companies that are working remotely. Visual Visitor has been a real... read morePros: The biggest pro is the ability to identify companies that are working remotely. Visual Visitor has been a real life-saver during the pandemic.
Cons: It took me a few weeks to get the hang of the platform. A bit of a learning curve here.
Overall: The product is great and the company is very professional. I would absolutely recommend them if you're curious about your website visitors.
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Pros: It gives you enough data to qualify new leads. I didn't expect it to track behavior but it does... read morePros: It gives you enough data to qualify new leads. I didn't expect it to track behavior but it does that too (like keyword searching and email opens).
Cons: I work in a niche market so I don't get a lot of website visitors or intent leads. Good for qualification, not so much for lead generation.
Overall: For contact data, you can't go wrong with Visual Visitor. I also like that it tracks email opens. However, I wish it delivered more on intent leads.
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Pros: The contact database is a great resource to find new leads. I also love the tracking tools. They make... read morePros: The contact database is a great resource to find new leads. I also love the tracking tools. They make it easy to determine which leads are engaged.
Cons: Here's hoping they identify individuals, not just companies, in the future.
Overall: I like Visual Visitor a lot. The data is thorough and easy to access. My only gripe is that they identify the company that is visiting our website and not the individual person. I heard that this is likely to change soon so I'm optimistic.
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Their visitor ID software is very effective. It tells me the names of my website visitors and sometimes their contact... read moreTheir visitor ID software is very effective. It tells me the names of my website visitors and sometimes their contact details as well. read less
Pros: The website tracking features are pretty cool. I like that it sends me alerts when tagged leads return to... read morePros: The website tracking features are pretty cool. I like that it sends me alerts when tagged leads return to my website.
Cons: A decent amount of my website traffic are ISPs. There is a way to manually exclude them but I wish it was automatic.
Overall: It could benefit from better data filtering to eliminate ISPs, but aside from that, it's a solid platform.
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