Customer Reviews From Around the Internet

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5 out of 5 stars
Sydney C.
Digital Marketing Specialist
5/05/2025
Incredible, Easy to Use Platform Overall: I have nothing but positive things to say about this platform. It's extremely beneficial for a team looking to contact potential leads and the ease of use makes it a game changer. Pros: I like how easy they make it to find leads. I can go to their website or just click the button in my toolbar to find anyone I may need to. Cons: N/a I don't have anything I dislike about this platform. Maybe the pricing, but I feel like it's worth it for the value it provides.
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5 out of 5 stars
Ashley Ficken
5/04/2025
I highly recommend Visual Visitor to any business owner who wants to capture additional leads and learn more about their customer demographics. The reporting platform and AI Agent have been very valuable assets to all 14 of my clients who are utilizing those features. I highly recommend this platform!
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4 out of 5 stars
Laura D.
Client Success Specialist
5/04/2025
Need Leads? Use Visual Visitor! Overall: We use Visual Visitor (under a different name) to help our clients track users who are already visiting their websites, allowing them to retarget marketing messages that will resonate with their audiences. Pros: Visual Visitor is a website traffic lead tool that allows you to capture data points from your website users to be able to retarget them in the future with different marketing strategies and messages. Cons: Visual Visitor does capture certain data points from your website traffic. However, the data points are not always accurate or they are sometimes incomplete due to available user data records.
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5 out of 5 stars
Kendall Cota
4/27/2025
Our Agency is a 2+ year user of Visual Visitor. First and foremost we can not stress enough about how wonderful their support system is. This is critical, especially when you're utilizing their services for multiple clients. To be able to send an email and receive a response promptly, or even better, to have them jump on a video call with short notice. The program is phenomenal, from the interface to the navigation, but what pushes Visual Visitor over the top is their personal involvement, and taking ownership of questions & needs of their clients.
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5 out of 5 stars
john S.
president
4/23/2025
Visual Visitor, It Starts w/ Their Support team A+ Overall: We can speak from both an Agency perspective and a Client perspective. In both cases this company has been nothing short of phenomenal. Pros: There are two main points to discuss, the Tool & the Team. The tool and it's user interface offers all you could ask for. Regardless of your knowledge it's easy to dive into and begin utilizing the lead gen opportunities. The TEAM - what a great job this company has done of building a very accessible group. From sales to support they've always replied quick to any questions or concern. From onboarding new clients to assisting with any type of question or concern. Simply stated, their support structure is first class. Cons: when looking through leads, the calendar is a little hard to manipulate. but that's a very minor issue.
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5 out of 5 stars
Galan R.
Chief Optimism Officer
4/21/2025
Superb Customer Service Overall: We have had a stellar experience with the platform. Our expectations have been exceeded, mainly because of their very timely support. Specifically, [sensitive content hidden] is a support rock-star! You know, whenever we've hit a snag or had a burning question, [sensitive content hidden] has been our absolute go-to! She's not just helpful; she's a true problem-solver. Honestly, I can't recommend her highly enough – she's been invaluable! Pros: The dashboard is easy to view, easy to use. The customer support is superb and timely. Cons: There is nothing negative to say. Our expecations have been exceeded with this product.
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5 out of 5 stars
Derrick Cannon
2/10/2025
I've been using Visual Visitor for several months now, and I can confidently say it’s an absolute game-changer for online lead generation and visitor tracking. This platform has transformed the way we understand website traffic by delivering highly detailed, actionable insights about every company and individual that visits our site. The user-friendly dashboard makes it effortless to sift through the data and quickly pinpoint new, high-quality leads. I’m particularly impressed by how accurate and comprehensive the visitor information is—from basic contact details to deeper behavioral insights that allow us to fine-tune our outreach efforts. The seamless integration with our existing systems enables automated follow-ups that have significantly boosted our conversion rates. What truly sets Visual Visitor apart is the exceptional customer support. Every time a question arises or assistance is needed, the team is incredibly responsive, knowledgeable, and genuinely committed to ensuring success. Their proactive approach and continuous improvements—like the recent introduction of AI-powered features—demonstrate a steadfast dedication to staying ahead of the curve. Overall, I highly recommend Visual Visitor to any organization looking to turn website traffic into valuable, sales-ready leads. It’s an indispensable tool that has not only increased our efficiency but also played a crucial role in driving business growth.
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5 out of 5 stars
Mary “Terry” Jensen
2/04/2025
We've had a great experience integrating Visual Visitor with ServiceTitan using Zapier! This setup allows us to distinguish B2C website visitors from known customers, ensuring that the AI Sales Rep focuses only on new leads and doesn't handle contacts already in our clients CRM database. A huge thank you to Casey Dickens for the outstanding support—super knowledgeable and made the process smooth and efficient. If you're looking to optimize lead tracking and customer insights, Visual Visitor is a game-changer!
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5 out of 5 stars
