Working Solutions

Description

• ÜBER CONSUMERS? ЁVOLVE YOUR WORKFORCE. The ever-escalating customer experience. Pleasing todays ϋber consumer is a quicksilver business. Think mercurial marketplace. You need a fast-flex workforce, focused on the customers you serve. At Working Solutions, we have a thought for you. Actually, its more of a recommendation: Ёvolve your workforce. Make it mobile, responsive and virtualwith Work Anywhere Agents.Weve done it for clients and their customers for almost two decades, with virtual contract center services. Working Solutions uses a U.S. network of professional agents, who can work from any secure locationhome or elsewhere. Client-specific educationIn the virtual classroom of Working Solutions University, certified educators teach agents about a clients business, culture and customers. Depending on a programs complexity, instruction can take less than a day or up to several weeksdone up close and online. For agents nationwide, its Learning Without Boundaries. Our agents specialize in the industries we serve, including consumer services, healthcare, retail, travel and more. They average 11 years in customer service and five years in sales. Our talent pool is diverse. We attract military families, work-at-home parents, change-of-career professionals, college students, and seniorsall with life and work experiences that customers relate to and appreciate. Recognized leaderenterprise shortlist Recently, industry analyst Ovum ranked us among the leaders in home-based outsourcers. Ovum puts Working Solutions on the enterprise shortlist for service providers, stating the companywill remain a top-line vendor in the home agent space for the foreseeable future. Success in business is about relationshipsworking with people you trust, count on, who step up and deliver. Consistently. Weve done that for almost 20 years. We call it staying power. Our clients and customers call it proven. Ёvolve and benefitwith us.
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  Headquarters:19111 North Dallas Parkway Suite 180, Plano, Texas, United States

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  Phone Number: +1 972-964-4800

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  Website: https://www.workingsolutions.com

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  Employees:818

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  Revenue:$250 - 500M

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  Legal Name:Working Solutions

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• |  NAICS Code: 561422  |

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