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    Dial Interactive

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    Description

    • Dial Interactive provides expert contact center / Omni-Channel consulting services to Fortune 500 companies. We focus on business process, cost justification, call type analysis, IVR optimizations, call routing optimizations and technology roadmaps. DIs solutions range from simple call flow tune-ups to comprehensive contact center assessments. Our Contact Center Solution Architects have over 20 years of contact center knowledge, multi vendor experience and have a back ground in financial auditing. This combination provides us the ability to quickly identify the root cause of an issue and solve it effectively, bridging business and technology together seamlessly. DI's Consulting Services Include:Route It Data Extraction Tool to help manage routing plans and Schedule sets Cisco UCCE Custom Reporting Cisco UCCE ICM Scripting Consulting Cisco UCCE CVP Design and Consulting Aceyus Custom Reporting Assessments (Strategy, Operations, Reporting, Disaster Recover & More) Scripting, Configuration & Integration Design and Integration ServicesBusiness Case & ROI Analysis Call Flow / IVR Re-engineeringOutbound SolutionsWorkforce Management (WFM)Quality Monitoring / Recording Custom ReportingTechnology RFP Management Testing - Performance Monitoring Testing - Load-Stress Testing Telecom Expense Management (TEM)Post Implementation ServicesStaff AugmentationContact Dial Interactive for a free phone consultation Donald Sutton or Phil Grosdidier (954) 256-1818email info@dialinteractive.comwww.dialinteractive.com
    • location

      Headquarters:6278 N Federal Hwy , Fort Lauderdale, Florida, United States

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    • Dial Interactive phone

      Phone Number: +1 954-816-1888

    • Dial Interactive website

      Website: https://www.dialinteractive.com

    • Dial Interactive employees

      Employees:6

    • Dial Interactive revenue

      Revenue:$1 - 10M

    • Dial Interactive legal name

      Legal Name:Dial Interactive

    • Dial Interactive's Social Media

      Dial Interactive linkedin
    • done Is this data correct?

    • |  NAICS Code: 541320  |

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    Person level website identification

    CEO for Dial Interactive

    Donald Sutton

    Chief Executive Officer And Co-Founder

    Person level website visitor identification

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    Buyer intent data, anonymous visitor identification, first party data integration backed by a massive contact database that will supercharge your sales team. Schedule a demo to learn more!

    View Employees

    Phil Grosdidier

    President

    Frequently Asked Questions regarding Dial Interactive

    • Where are Dial Interactive's Headquarters?

      Dial Interactive's Headquarters are in 6278 N Federal Hwy ,Fort Lauderdale,Florida,United States

    • What is Dial Interactive's phone number?

      Dial Interactive's phone number is +1 954-816-1888

    • What is Dial Interactive's official website?

      Dial Interactive's official website is https://www.dialinteractive.com

    • What is Dial Interactive's Revenue?

      Dial Interactive's revenue is $1 - 10M

    • What is Dial Interactive's NAICS code?

      Dial Interactive's NAICS code is 541320

    • How many employees are working in Dial Interactive

      Dial Interactive has 6 employees

    • What is Dial Interactive's Industry?

      Dial Interactive is in the industry of Telecommunications

    • Who is Dial Interactive's CEO?

      Dial Interactive's CEO is Donald Sutton

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