Gemtech Inc.

Description

• The GEMtouch Guest Experience Management Solution enables hotels, resorts, casinos, and clubs to claim their rightful place in the growing Experience Economy. Its brilliantly designed inventory and pricing engines do away with the need for separate spa, golf, and other activity-specific booking and point of sale systems. But GEMtouch can still work with the legacy systems that a hotel might need to keep, as well as any new distribution partners they might want to embrace. The employee portal equips concierges, front desk agents, and even central call center agents to sell with the same finesse as the activity leaders themselves. GEMtouch is infused with its team's rare combination of expertise in golf, spa, and fitness operations, lending unique insight into how to rationalize their diverse inventory types and business rules into an easy, consistent booking process. This ease of use also carries over to the guest self-service portal. Especially important to the tech-dependent, mobile Millennials who are driving the Experience Economy, they can now make their own activity bookings at their convenience--or in response to a hotel's targeted offer--long before their arrival, giving hotels more opportunity to optimize their staffing and pricing. But the truly revolutionary aspect of the system is its ability to basically act as an experience search engine, offering on-property and off-property activities from multiple sources.Enterprise users will benefit from granular price flexing capability that supports total revenue management, and global organizations will appreciate the internationalization that enables it to support additional languages and currencies. The Bottom Line:* Better Guest Engagement * Higher Guest Wallet Share* Better Reviews* Broader Distribution at Better Terms * More Optimized Resource Management and Pricing* Lower Total Cost of Ownership Brought by SaaS Model and Streamlined Training
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  Headquarters: , Roswell, Georgia, United States

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  Website: https://www.gem-touch.com

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  Employees:9

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  Revenue:$1 - 10M

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  Legal Name:Gemtech Inc.

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• |  NAICS Code: 488999  |

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