Interactcrm
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- Interactcrm provides an Omnichannel Customer Experience Management platform. Our solutions help businesses deliver a Communication Experience that is Positive, Contextual, Empowered and Purposeful. This leads to higher customer retention and greater loyalty, enhancing the brand strength of our customers in the market. Our Flagship platform, ICX is a Cloud Ready Multichannel CX platform that centrally receives, evaluates, routes, personalizes and assigns contacts across Inbound and Outbound Voice, Email, Fax, Web Chat, SMS, Twitter and includes Multichannel Callback. The ICX platform also includes an integrated Service CRM application that automatically captures, assigns, tracks and escalates Tickets and Incidents across the enterprise. ICX provides packaged integration into the Avaya Telephony platform as well as leading CRM vendors such as Salesforce.com, Microsoft CRM, SugarCRM and RightNow with more being added every quarter. Interactcrm has several years of experience as an independent provider of Avaya based professional services on Avaya Interaction Center, Avaya Experience Portal, and Avaya IQ platforms and have delivered more than 150 engagements globally.
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Headquarters:35111 Newark Boulevard #122, Newark, California, United States
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Phone Number: +1 510-795-7645
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Website: https://www.interactcrm.com
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Employees:35
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Revenue:$10 - 50M
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Legal Name:Interactcrm
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Interactcrm's Social Media
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| NAICS Code: 541511 |
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Frequently Asked Questions regarding Interactcrm
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Where are Interactcrm's Headquarters?
Interactcrm's Headquarters are in 35111 Newark Boulevard #122,Newark,California,United States
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What is Interactcrm's phone number?
Interactcrm's phone number is +1 510-795-7645
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What is Interactcrm's official website?
Interactcrm's official website is https://www.interactcrm.com
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What is Interactcrm's Revenue?
Interactcrm's revenue is $10 - 50M
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What is Interactcrm's NAICS code?
Interactcrm's NAICS code is 541511
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How many employees are working in Interactcrm
Interactcrm has 35 employees
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What is Interactcrm's Industry?
Interactcrm is in the industry of Information Technology And Services
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Who is Interactcrm's Vice President - Products And Solutions?
Interactcrm's Vice President - Products And Solutions is Kaushal Kamdar