Kent Business Solutions

Description

• WHAT WE DO Kent Business Solutions helps organizations elevate their customer experience to new heights. We partner with our clients to create strategies that significantly improve their ability to discern and meet customer needs. As experts in customer engagement consulting, we use the following techniques: Voice of the Customer (VOC)* Business Process Improvement (BPI) Market Research Proposal/White Paper Development WHAT MAKES US DIFFERENT What makes us different from most consultants? In the words of one of our clients, we cultivate self- sufficiency so they dont need to rely on us for continued services. This empowers them to provide their customers with best-in-class products and services that thrive in the market. We are skilled as well at getting teams and departments to cooperate with each other to accomplish common goals. Finally, we accomplish our work with the tenacity of a bulldog, but we help make the process as fun and painless as possible for our clients. Other differentiators include: 20+ years experience in two Fortune 100 companies Certifications: Six Sigma Black Belt, Lean Professional & Kaizen Facilitator Proven track record of applied processes/procedures that increase productivity/profitability Reputation for ensuring accountability among team members Contact us to see how we can help elevate your customer experience to new heights! * VOC is an in-depth process that is used to gather customer requirements and feedback in order to provide customers with best-in-class services and/or products.
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  Headquarters:1520 Clay Street , North Kansas City, Missouri, United States

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  Website: https://www.kent.solutions

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  Employees:1

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  Revenue:$0 - 1M

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  Legal Name:Kent Business Solutions

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• |  NAICS Code: 541611  |

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