Answer Usa, A Division Of Finger Lakes Business Services, Inc.
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- AnswerUSA, a division of Finger Lakes Business Services, Inc., is a live telephone answering service and call center offering services for over 45 years in upstate New York (NY). We conduct business 24/7/365, throughout the United States as:Answer Finger Lakes (Auburn, NY)Answer Syracuse (Syracuse, NY)Answer Watertown (Watertown, NY)Answer Bay Area (Tampa, FL)As a result of acquisitions, we welcomed several companies to the AnswerUSA group, including:Communications Group (Syracuse, NY)Elite Communication (Brandon, FL)Answer Bay Area (Tampa, FL)Communication Services (Steamboat Springs, CO)Nunns Communication (Rome, NY)Greeley Answering Service (Greeley, CO)Executive Support Services (Oswego, NY)Ithaca Answering Service (Ithaca, NY)We have been recognized with the prestigious ATSI Award for Excellence every year since 2004. We were honored with BEST IN THE WORLD in 2013 and 2014. Our teams received the highest rankings across multiple criteria, including calling experience, courtesy, call time, accuracy, and overall service to our clients.Our Customer Representatives are skill tested, and undergo extensive training for 3 to 6 months. Continuous call monitoring and training is a part of every operators weekly routine.We have trained, experienced operators proficient in handling a wide range of dispatch services.We believe in rewarding our Call Center teams with Awards for Excellence.Supervisors are on duty at all times to answer questions.All calls are digitally recorded and archived. Support procedures are in place to ensure calls are delivered.Back-up generators, redundant phone lines and internet connections ensure service at all times.We are HIPAA compliant, protecting your privacy, as well as your clients and patients.We never require a contract and our customers can move between plans at any time.We have an A+ ranking with the Better Business Bureau for upstate NY regions.
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Headquarters:42 Westlake Avenue , Auburn, New York, United States
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Phone Number: +1 315-255-9125
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Website: https://www.answerusa.com
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Employees:16
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Revenue:$10 - 50M
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Legal Name:Answer Usa, A Division Of Finger Lakes Business Services, Inc.
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| NAICS Code: 561990 |
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Frequently Asked Questions regarding Answer Usa, A Division Of Finger Lakes Business Services, Inc.
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Where are Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s Headquarters?
Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s Headquarters are in 42 Westlake Avenue ,Auburn,New York,United States
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What is Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s phone number?
Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s phone number is +1 315-255-9125
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What is Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s official website?
Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s official website is https://www.answerusa.com
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What is Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s Revenue?
Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s revenue is $10 - 50M
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What is Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s NAICS code?
Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s NAICS code is 561990
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How many employees are working in Answer Usa, A Division Of Finger Lakes Business Services, Inc.
Answer Usa, A Division Of Finger Lakes Business Services, Inc. has 16 employees
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What is Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s Industry?
Answer Usa, A Division Of Finger Lakes Business Services, Inc. is in the industry of Telecommunications
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Who is Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s Vice President And Co-Owner?
Answer Usa, A Division Of Finger Lakes Business Services, Inc.'s Vice President And Co-Owner is Ray Schremp