Stevens Communications, Inc
Get Full AccessDescription
- Stevens Communications is the highest level Platinum Partner of Verint Systems. We are certified on Verints latest platform v15.1 and offer a complete Turnkey Delivery Model for Verint WFO Solution Design, Integrate, Consult, Training, and Support. We also have over 20 years experience in the Contact Center Sector, have completed over +1000 installs of Verints WFO in North America, and we provide consistency of personnel throughout process, many of our staff actually came from Verint.Solution Delivery Model: Certification: We are certified on the Verint WFO 15x platform (workforce management, advanced scorecards, advanced adherence, ELearning, quality monitoring, coaching, and encryption). Turnkey Delivery Model: We handle all aspects of the project, including Project Management, Application Design, Training, Application Consulting and Support. Staff/Resources: Our core PS team has been with Stevens for a combined total of over 20 years and are versed and certified in training and supporting all versions prior to v15x. We can support these solutions as well as provide customized training. Subcontract Work: We have been subcontracted by Avaya, Avaya Business Partners and Cisco distributors for integration and support services throughout North America. We are also contracted with Verint to provide services directly for their clients as well as well as other Verint partners that dont have service delivery teams.Customer Support: We can provide Help Desk support and Advice Line (one:one remote product training). We have a help desk with remote agents answering live and utilize our Oracle/Siebel CRM to track and manage tickets that we manage or escalate. We are the only partner that offers free quarterly training to its client base Contact Stevens: Our goal is to continue to excel as a solutions delivery team on the Verint suite. Please contact Tom Kaiser at 312.895.5278 for more information.
-
Headquarters:1 North Lasalle Avenue Suite 1375, Chicago, Illinois, United States
More -
Phone Number: +1 800-533-9244
-
Website: https://www.stevenscom.com
-
Employees:43
-
Revenue:$10 - 50M
-
Legal Name:Stevens Communications, Inc
-
Stevens Communications, Inc's Social Media
-
Is this data correct?
-
| NAICS Code: 517919 |
Show More
Sell more in less time!
Buyer intent data, anonymous visitor identification, first party data integration backed by a massive contact database that will supercharge your sales team. Schedule a demo to learn more!
Frequently Asked Questions regarding Stevens Communications, Inc
-
Where are Stevens Communications, Inc's Headquarters?
Stevens Communications, Inc's Headquarters are in 1 North Lasalle Avenue Suite 1375,Chicago,Illinois,United States
-
What is Stevens Communications, Inc's phone number?
Stevens Communications, Inc's phone number is +1 800-533-9244
-
What is Stevens Communications, Inc's official website?
Stevens Communications, Inc's official website is https://www.stevenscom.com
-
What is Stevens Communications, Inc's Revenue?
Stevens Communications, Inc's revenue is $10 - 50M
-
What is Stevens Communications, Inc's NAICS code?
Stevens Communications, Inc's NAICS code is 517919
-
How many employees are working in Stevens Communications, Inc
Stevens Communications, Inc has 43 employees
-
What is Stevens Communications, Inc's Industry?
Stevens Communications, Inc is in the industry of Information Technology And Services
-
Who is Stevens Communications, Inc's CEO?
Stevens Communications, Inc's CEO is Steven Weed