Point Of Reference

Description

• Point of Reference is a Swiss Army knife for customer customer advocate programs. Solutions include technology, customer content development services, supplemental staffing and program consulting to meet any unique program need. ReferenceEdge is a 100% native, purpose-built customer advocate management app for Salesforce®. ReferenceEdge provides automation, collaboration, and self-service features that ensures a well-adopted, vital and impactful program. Extensive reporting and dashboard capabilities native to Salesforce ensure your program has credibility with executives. Customer content development services include video and audio due diligence and testimonial recordings, and written pieces that range from traditional 1 and 2 page case studies to ROI and industry composite studies. Re-purposing content for social media applications, trade shows, marketing campaigns, podcasts, etc., extends your content marketing ROI. We also offer supplemental staffing, both full and part-time, providing the bandwidth needed to deliver results when additional headcount isnt an option. Whether you're starting a new program or have one in need of a tune-up, our pragmatic consulting, based on our Customer Reference Program Maturity Model framework provides a blueprint full of actionable and prioritized next steps. Leverage hundreds of best practices as part of our one day, onsite workshop.All solutions are provided with over a decade (since 2003) of expertise and best practices with the power to establish or transform a program into a strategic asset.
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  Headquarters:8050 East 24th Avenue , Denver, Colorado, United States

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  Phone Number: +1 800-708-4857

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  Website: https://www.point-of-reference.com

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  Employees:26

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  Revenue:$1 - 10M

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  Legal Name:Point Of Reference

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• |  NAICS Code: 511210  |

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