Etech Global Services

Description

• Etech Global Services is a leading provider of customer engagement solutions for many of the world's most trusted brands. They trust Etech with their most precious assets - their customers. Why? Because Etech's commitment to continuous improvement, next generation technology, and empowering people results in a solution that drives customer experience and reduces effort. Voice, quality monitoring, chat, social media, and email, Etech is here to communicate with your customers when and how they choose.Etech believes in making a remarkable difference for you and your customers. Etechs industry-leading technology services, like Etech Monitoring Solutions (EMS) division, provide you with analytics and insights into your customer interactions. Etechs services enable you to enhance customer experience, increase sales results, meet all corporate governance requirements, and obtain a competitive edge over your competition allowing you to increase market share.Etech is the pioneer in web chat services and has proven results in lead generation, sales and service. Etech provides a sophisticated chat solution that monitors web site visitors, identifies and engages prospects, and converts prospects into customers.Through Etech's QA process, 100% calls are recorded (voice and chat interactions) to ensure an ever-improving customer experience. Etech also gathers business intelligence data from each interaction to drive strategic recommendations for continued sales and service improvements. Etech's industry-leading service, and sound sales and service solutions helps to increase revenue, and gain greater efficiencies.
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  Headquarters:1903 Berry Drive , Nacogdoches, Texas, United States

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  Phone Number: +1 936-559-2200

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  Website: https://www.etechgs.com

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  Employees:1757

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  Revenue:$500M - 1B

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  Legal Name:Etech Global Services

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• |  NAICS Code: 517911  |

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