The Michelli Experience

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Description

  • Leaders often look for a partner to help them educate and inspire their people to deliver memorable and profitable customer experiences. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide short-term and extended consulting services, keynote and workshop presentations, and bestselling books to meet your needs. Our culture of service excellence is anchored to our mission, vision, and values. Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives. Dr. Michelli is a Wall Street Journal, USA Today, Publishers Weekly, Nielson Bookscan and New York Times #1 bestselling author. His latest book is Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way. Josephs other titles include Leading The Starbucks Way: 5 Principles for Connecting with Your Customer, Your Products, and Your People, The Zappos Experience: 5 Principles to Inspire Engage and WOW, Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System, The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary, The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of The Ritz-Carlton Hotel Company, and When Fish Fly: Lessons for Creating a Vital and Energized Workplace which was co-authored with the owner of the World Famous Pike Place Fish Market in Seattle. He received his Masters and Doctorate from the University of Southern California.
  • location

    Headquarters:9090 Pheasant Ridge Ct , Saline, Michigan, United States

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  • The Michelli Experience phone

    Phone Number: +1 734-316-7452

  • The Michelli Experience website

    Website: https://www.josephmichelli.com

  • The Michelli Experience employees

    Employees:3

  • The Michelli Experience revenue

    Revenue:$1 - 10M

  • The Michelli Experience legal name

    Legal Name:The Michelli Experience

  • The Michelli Experience's Social Media

    The Michelli Experience linkedin The Michelli Experience facebook The Michelli Experience twitter
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  • |  NAICS Code: 541320  |

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Chief Experience Officer for The Michelli Experience

Joseph Michelli

Chief Experience Officer

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Joseph Michelli

Chief Experience Officer

Frequently Asked Questions regarding The Michelli Experience

  • Where are The Michelli Experience's Headquarters?

    The Michelli Experience's Headquarters are in 9090 Pheasant Ridge Ct ,Saline,Michigan,United States

  • What is The Michelli Experience's phone number?

    The Michelli Experience's phone number is +1 734-316-7452

  • What is The Michelli Experience's official website?

    The Michelli Experience's official website is https://www.josephmichelli.com

  • What is The Michelli Experience's Revenue?

    The Michelli Experience's revenue is $1 - 10M

  • What is The Michelli Experience's NAICS code?

    The Michelli Experience's NAICS code is 541320

  • How many employees are working in The Michelli Experience

    The Michelli Experience has 3 employees

  • What is The Michelli Experience's Industry?

    The Michelli Experience is in the industry of Professional Training & Coaching

  • Who is The Michelli Experience's Chief Experience Officer?

    The Michelli Experience's Chief Experience Officer is Joseph Michelli

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