Digital Clarity Group

Description

• Digital Clarity Group (DCG) is a research-based advisory firm that focuses on the content, technologies, and practices that enable world-class customer experience management (CEM). Global organizations rely on our insight, reports, and consulting services to help them turn digital disruption into digital advantage.As analysts, we cover the CEM footprint those organizational capabilities and competencies that impact the experience delivered to customers and prospects. In our view, the CEM footprint overlays content management, marketing automation, e-commerce, social media management, collaboration, customer relationship management, localization, search, and information governance.As consultants, we believe that education and advice leading to successful CEM is only possible by actively engaging with all participants in the CEM solutions ecosystem. In keeping with this philosophy, we work with enterprise adopters of CEM solutions, technology vendors that develop and market CEM systems and tools, and service providers who implement solutions, including systems integrators and digital agencies.DCG analysts and consultants are among the well-known thought leaders in the evolution of web content management for experience management. We are one of the first analyst firms to cover the CEM service provider landscape with our Guide to Service Providers for Web Content and Customer Experience Management. Our research is deeply informed by our consulting engagements with buy-side clients, for whom we lead technology and service provider selections. We are frequent speakers at user conferences and industry events and are regularly quoted by media outlets covering our markets. Our premium and free reports and papers are available on our website.
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  Headquarters:375 Park Ave Ste 2607 Ste. 2607, New York, New York, United States

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  Phone Number: +1 212-634-6874

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  Website: https://www.digitalclaritygroup.com

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  Employees:5

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  Revenue:$1 - 10M

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  Legal Name:Digital Clarity Group

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• |  NAICS Code: 541720  |

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