Where are Channelreply's Headquarters?

Channelreply's Headquarters are in 1010 Northern Boulevard Suite 208,Great Neck,New York,United States

What is Channelreply's official website?

Channelreply's official website is https://www.channelreply.com

What is Channelreply's Revenue?

Channelreply's revenue is $1 - 10M

What is Channelreply's NAICS code?

Channelreply's NAICS code is 541511

What is Channelreply's Industry?

Channelreply is in the industry of Information Technology And Services

Who is Channelreply's Vice President Customer Success?

Channelreply's Vice President Customer Success is Justin Golschneider

Channelreply

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Description

The Marketplace CRM Solution - ChannelReply integrates marketplace customer service messages and data with the CRM of your choice Are you tired of responding to customer service emails across all of your retail channels? ChannelReply seamlessly integrates all of your Amazon and eBay customer service messages with your CRM, keeping you organized and making sure that your customers never get lost in the shuffle. ChannelReply makes it astonishingly simple to respond to all of your customer messages directly through Zendesk or Desk. We give you access to all of the information you need: eBay Buyer User ID Listing Item Title/Number Order ID Hyperlink to Listing Direct Message Link Amazon Customer Name Listing Name / ASIN Number Order ID Hyperlink to Listing Direct Message Link A Powerful, Customizable Solution ChannelReply integrates seamlessly with your CRM, allowing you to take advantage of triggers, macros and other incredibly powerful features that can help take your business to the next level. Give yourself the ability to: Create automated and personalized responses to questions from eBay members and Amazon buyers. Assign eBay member and Amazon buyer questions to the right customer service agent. Set priority levels for both eBay member and Amazon buyer questions. Keep eBay members and Amazon buyers in the loop, regardless of specific ticket status. And much, much more. Marketplace Message Support ChannelReply consolidates all of your customer messages, but thats not all! Weve also included support for all of your important direct messages from eBay and Amazon, helping you to keep track of: eBay Resolution Center cases Amazon Answers eBay Returns (Started, Shipped, Delivered, Escalated) eBay Refunds
Headquarters:1010 Northern Boulevard Suite 208, Great Neck, New York, United States
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Website: https://www.channelreply.com
Employees:5
Revenue:$1 - 10M
Legal Name:Channelreply
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| NAICS Code: 541511 |
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Vice President Customer Success for Channelreply

Justin Golschneider

Vice President Customer Success

Person level website visitor identification

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Buyer intent data, anonymous visitor identification, first party data integration backed by a massive contact database that will supercharge your sales team. Schedule a demo to learn more!

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