Interaction Metrics

Get Full Access

Description

  • Interaction Metrics is a customer experience agency that dramatically boosts the value of customer feedback, customer service evaluations and customer experience coaching. Interaction Metrics provides clients with innovative Findings Reports combining metrics, insight, and actionability.Weve developed the one number you need to know: Quality of Customer Interaction Score. QCI is more actionable than single-input metrics like NPS, because it accounts for multiple aspects of the customer experience, weighted by what matters most for each customer and their situation.Clients such as GE CareCredit, Konica Minolta, and Yaskawa America look to us to improve customer service using a scientific approach and actionable customer experience metrics.Become a CX leader. Drop us a line, or sign up for a free 25-minute MetricsLAB.Website: InteractionMetrics.com Blog: Interaction Thinking
  • location

    Headquarters:115 Southwest Ash Suite 520, Portland, Oregon, United States

    More
  • Interaction Metrics phone

    Phone Number: +1 206-428-3091

  • Interaction Metrics website

    Website: https://www.interactionmetrics.com

  • Interaction Metrics employees

    Employees:3

  • Interaction Metrics revenue

    Revenue:$1 - 10M

  • Interaction Metrics legal name

    Legal Name:Interaction Metrics

  • Interaction Metrics's Social Media

    Interaction Metrics linkedin
  • done Is this data correct?
  • |  NAICS Code: 541613  |

    Show More
Person level website identification

Chief Customer Experience Analyst And Founder for Interaction Metrics

Martha Brooke

Chief Customer Experience Analyst And Founder

Person level website visitor identification

Sell more in less time!

Buyer intent data, anonymous visitor identification, first party data integration backed by a massive contact database that will supercharge your sales team. Schedule a demo to learn more!

View Employees

Martha Brooke

Chief Customer Experience Analyst And Founder

Karen Lentz

Director New Business

Frequently Asked Questions regarding Interaction Metrics

  • Where are Interaction Metrics's Headquarters?

    Interaction Metrics's Headquarters are in 115 Southwest Ash Suite 520,Portland,Oregon,United States

  • What is Interaction Metrics's phone number?

    Interaction Metrics's phone number is +1 206-428-3091

  • What is Interaction Metrics's official website?

    Interaction Metrics's official website is https://www.interactionmetrics.com

  • What is Interaction Metrics's Revenue?

    Interaction Metrics's revenue is $1 - 10M

  • What is Interaction Metrics's NAICS code?

    Interaction Metrics's NAICS code is 541613

  • How many employees are working in Interaction Metrics

    Interaction Metrics has 3 employees

  • What is Interaction Metrics's Industry?

    Interaction Metrics is in the industry of Market Research

  • Who is Interaction Metrics's Chief Customer Experience Analyst And Founder?

    Interaction Metrics's Chief Customer Experience Analyst And Founder is Martha Brooke

Company Directory