Erc (Enhanced Resource Centers)

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Description

  • ERC is a leading global business process outsourcing provider of customer experience solutions. We are a full service, end-to-end contact center provider for every aspect of the customer lifecycle. Across domestic, nearshore, international locations, we are one powerful team, dedicated to delivering the best customer experience and results possible on behalf of our clients. Its not a mission statement. Its an unwavering commitment from each one of us. So whether were providing recovery, customer care, technical support, market research or any other customer experience service, well continue to invest in technology, tools and talent, while leveraging best-in-class analytics and business intelligence. We wont just check the boxes. Well keep pushing, keep innovating, enhancing our services, so we can enhance the lives of those we serve. ERC Fast Facts: Founded in 1999 Headquartered in Jacksonville, FL Nationally Licensed and Bonded in all 50 States Minority Owned Business with NMSDC certificate Co-Founders, Kirk Moquin and Mark Thompson, were awarded the prestigious Ernst & Young Entrepreneur Of The Year® 2010 Award in the Financial Services category for the state of FloridaISO 27001 Certified PCI Certified Data network managed by Fidelity Information Systems in CAT5 rated COLO bunkered facility Specialties:Omnichannel Customer Experience Delivery, Domestic, Nearshore and Offshore Contact Centers, Customer Acquisition, Customer Care, Technical Support, Recovery/Collections, Surveying and Market Research, Industries served: Financial Services, Telecommunications, Retail, Media and Entertainment, Utilities.
  • location

    Headquarters:8014 Bayberry Road , Jacksonville, Florida, United States

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  • Erc (Enhanced Resource Centers) phone

    Phone Number: +1 904-680-2591

  • Erc (Enhanced Resource Centers) website

    Website: https://www.ercbpo.com

  • Erc (Enhanced Resource Centers) employees

    Employees:716

  • Erc (Enhanced Resource Centers) revenue

    Revenue:$100 - 250M

  • Erc (Enhanced Resource Centers) legal name

    Legal Name:Erc (Enhanced Resource Centers)

  • Erc (Enhanced Resource Centers)'s Social Media

    Erc (Enhanced Resource Centers) linkedin Erc (Enhanced Resource Centers) facebook Erc (Enhanced Resource Centers) twitter
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  • |  NAICS Code: 238140  |

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CEO for Erc (Enhanced Resource Centers)

Marty Sarim

President And Chief Executive Officer

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View Employees

Kim Howell

Chief Human Resources Officer

Jamie Jutte

Chief Technology Officer

Lic Poché

Office Of The President Agent

Kirk Moquin

Co-Founder And Executive Chairman

Shantel

Vice President Of Talent Development

Frequently Asked Questions regarding Erc (Enhanced Resource Centers)

  • Where are Erc (Enhanced Resource Centers)'s Headquarters?

    Erc (Enhanced Resource Centers)'s Headquarters are in 8014 Bayberry Road ,Jacksonville,Florida,United States

  • What is Erc (Enhanced Resource Centers)'s phone number?

    Erc (Enhanced Resource Centers)'s phone number is +1 904-680-2591

  • What is Erc (Enhanced Resource Centers)'s official website?

    Erc (Enhanced Resource Centers)'s official website is https://www.ercbpo.com

  • What is Erc (Enhanced Resource Centers)'s Revenue?

    Erc (Enhanced Resource Centers)'s revenue is $100 - 250M

  • What is Erc (Enhanced Resource Centers)'s NAICS code?

    Erc (Enhanced Resource Centers)'s NAICS code is 238140

  • How many employees are working in Erc (Enhanced Resource Centers)

    Erc (Enhanced Resource Centers) has 716 employees

  • What is Erc (Enhanced Resource Centers)'s Industry?

    Erc (Enhanced Resource Centers) is in the industry of Financial Services

  • Who is Erc (Enhanced Resource Centers)'s CEO?

    Erc (Enhanced Resource Centers)'s CEO is Marty Sarim

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