Waypoint Resource Group

Description

• Leading companies know that positive consumer interactions translate into stronger brand loyalty. At Waypoint Resource Group, we leverage nearly four decades of customer engagement experience to provide businesses and credit lenders a better way of accounts receivable management. Our contact center teams engage consumers in a caring and informative way that protects the customer/brand relationship while driving increased receivables. How we make a difference: Better solutions delivered with soft skills: Waypoints AR solutions are tailored to address each specific stage (current, late, or in need of recovery) with proven strategies and experienced customer relationship resources. Fast recovery while protecting your brand: Waypoint uses multiple proven communications channels (self-service portals, web chat, web forms, email, and phone) to increase the frequency of right contact. Technology quickly scaled to your needs: Business and regulatory changes periodically drive shifts in AR management programs. Using industry-leading technology platforms, Waypoint delivers program flexibility to meet current and future demands. Long-term partnership: Waypoint brings a partnership approach to all aspects of our client relationship, with tools and services derived from the client perspective. We provide and encourage access to real-time dashboards and the same program data so discussions and decisions can be based on continuity of program information and requirements. Waypoint is a 100% US-based company and a member of the TG family of companies. Based in Round Rock, Texas, we operate out of a state-of-the-art facility with 900-seat capacity and skilled agents with an average of five years experience. Visit Waypoint.com to learn more about our ARM strategies for the healthcare, automotive, utility, and telecom industries.
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  Headquarters:301 Sundance Pkwy , Round Rock, Texas, United States

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  Phone Number: +1 866-447-4163

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  Website: http://www.waypoint.com/

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  Employees:12

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  Revenue:$1 - 10M

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  Legal Name:Waypoint Resource Group

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• |  NAICS Code: 561440  |

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