Inktel Contact Center Solutions

Description

• Our CompanyInktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost.Our MissionOur Mission is to be our clients most valued and trusted business partner. At the heart of our mission is Inktels Passion for People philosophy which creates an environment for the highest operational performance in our Industry.Our SolutionThe focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction. This focus has led to the creation of Inktels Customer First operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation.Inktel Solution Suite comprises the following operational areas: Sales & Revenue Enhancement Revenue Protection Customer Support Sales Lead Management Field Sales Support Account Management Multi-Lingual Support Retention & Loyalty Seasonal & Peak Support Personalized Self Service Multi-Channel Email, Chat, & Mobile Social Engagement Strategy
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  Headquarters:13975 Northwest 58th Court , Miami Lakes, Florida, United States

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  Phone Number: +1 305-523-1100

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  Website: https://www.inktel.com

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  Employees:627

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  Revenue:$100 - 250M

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  Legal Name:Inktel Contact Center Solutions

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• |  NAICS Code: 561422  |

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