Ten Digit Communications Llc

Description

• From the landline to the mobile phone, from the voice phone call to text messaging the evolution of communications has changed dramatically. Those changes span across business and generations. TEN DIGIT Communications new platform TDC BRIDGE bridges mobile text messaging with the classic voice-based landline creating a fully integrated solution tailored specifically for customer service representatives. The patent-pending SMS text messaging platform-as-a-service offering provides a cost-effective, innovative customer care solution for contact centers. The result is improved customer experience, increased agent satisfaction and enhanced productivity by eliminating unnecessary friction between consumers and our clients contact centers.  The Companys innovative approach to solving age old customer experience challenges uses familiar tools like text messaging combined with proprietary automation tools -- thereby bridging the immense functionality of the Internet, with the security and reliability of traditional Telecom. Our SMS text messaging platform, appropriately named TDC BRIDGE features:Modern web applications which are forever linked with a carrier grade telecom platform. Inter-team transfer fuels network effects -- driving both efficiency and effectiveness.Seamless distribution of text conversations, much like the functionality of a Private Branch Exchange, (PBX) for voice conversations.Renewed relevance of phone numbers as a common thread between business and consumer connectivity. Effective use of automations to boost agent effectiveness and productivity.Integration with existing platforms and productivity tools.Our Mission and Vision: Transform business communications using text messaging solutions to solve our clients customer care challenges. TEN DIGITS Core Values: Outstanding Value to all Customers and StakeholdersoDelivering superior products and services at exceptional value for the benefit of our customers and stakeholders.oWorking to remove friction from business communications using familiar tools like SMS text messaging.oDesigning simple solutions to solve seemingly complex problems and integrating them with existing platforms and tools.Solving ProblemsoWorking closely with clients to solve problems through ingenuity, simplicity and practical design.oRelentlessly pursuing excellence in execution and implementation.oUsing our own solutions to better understand our customers problems.oBridging highly flexible internet world with the secure telecom environment.Passion and PledgeoA deep commitment to our clients.oA dynamic team that espouses fun in passionate pursuit of innovation and excellence.oWe are extremely dedicated to becoming better explainers, starting with how our product solves problems for our customers.Team Work and Mutual CommitmentoAchieving success through the exceptional performance of our people.oOur people give their best, collaborate with mutual trust and respect. listening actively and communicating openly.oEncouraging continuous improvement and best practices.Social ResponsibilityoSocial and environmental responsibilities are essential elements of our plans, including keeping call center jobs in North America, support of charitable causes, encouragement of volunteerism and development of the arts.Careers not Just JobsoWe work closely with Innovate Hartford and the State of Connecticut to create substantial new jobs and offer fulfilling career opportunities.Integrity, Professionalism and AccountabilityoApplying exemplary standards of professional conduct.oHolding ourselves accountable to all clients, colleagues and peers in delivering upon our commitments.
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  Headquarters:20 Church St C/O Innovate Hartford, Hartford, Connecticut, United States

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  Phone Number: +1 888-512-8398

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  Website: https://www.tendigitcommunications.com

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  Employees:6

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  Revenue:$1 - 10M

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  Legal Name:Ten Digit Communications Llc

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• |  NAICS Code: 541511  |

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