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    Call Center Management Services

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    Description

    • Call Center Management Services (CCMS3) is a Division of Product Marketing and Management which is a company that has specialized in the Product Marketing and Management disciplines for over 25 years in service to the Telecommunications Industry.CCMS3 is focused on supporting the Contact Center needs of businesses utilizing Multi/Omni-Channel marketing to engage and inform their customers. Having been active in creating and running an outsourcing company that originally specialized in serving Catalog/Retail Multi-Channel companies as clients the management of CCMS3 has the hands on experience of serving and working with companies utilizing Multi/Omni-Channel communications. This experience has positioned CCMS3 with the unique ability to offer the following types of products and services that are designed specifically to meet the operating needs of companies needing contact center assistance. It's not that the technology used by other call centers is necessarily different, but the Multi/Omni-Channel reporting, management and data requirements are unique and products and services customized to fit the needs of businesses engaging their customers this way will be, must be different in order for you the client to get the maximum benefit and productivity from these services and products.CCMS3 offerings are divided into three distinct categories:1. Multi/Omni-Channel Contact Center Outsourcing Services2. Marketing/Sales Services3. Customized Contact Center Software Reporting & Mgmt Systems (Initial startup support included, further ongoing support, customization and interfacing to data sources available)
    • location

      Headquarters: , Sarasota, Florida, United States

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    • Call Center Management Services phone

      Phone Number:

    • Call Center Management Services website

      Website: https://www.ccms3.com

    • Call Center Management Services employees

      Employees:5

    • Call Center Management Services revenue

      Revenue:$1 - 10M

    • Call Center Management Services legal name

      Legal Name:Call Center Management Services

    • Call Center Management Services's Social Media

      Call Center Management Services linkedin Call Center Management Services facebook
    • done Is this data correct?

    • |  NAICS Code: 517312  |

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    Person level website identification

    CEO for Call Center Management Services

    Steve Ragan

    President And Chief Executive Officer

    Person level website visitor identification

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    View Employees

    Darren Clarke

    Manager With Expertise In; Customer Experience, Process Improvement And Operations Leadership

    Jeanie Fisher

    Operations Supervisor

    Frequently Asked Questions regarding Call Center Management Services

    • What is Call Center Management Services's official website?

      Call Center Management Services's official website is https://www.ccms3.com

    • What is Call Center Management Services's Revenue?

      Call Center Management Services's revenue is $1 - 10M

    • What is Call Center Management Services's NAICS code?

      Call Center Management Services's NAICS code is 517312

    • How many employees are working in Call Center Management Services

      Call Center Management Services has 5 employees

    • What is Call Center Management Services's Industry?

      Call Center Management Services is in the industry of Telecommunications

    • Who is Call Center Management Services's CEO?

      Call Center Management Services's CEO is Steve Ragan

    • Who is Call Center Management Services's Manager With Expertise In; Customer Experience, Process Improvement And Operations Leadership?

      Call Center Management Services's Manager With Expertise In; Customer Experience, Process Improvement And Operations Leadership is Darren Clarke

    • Who is Call Center Management Services's Operations Supervisor?

      Call Center Management Services's Operations Supervisor is Jeanie Fisher

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