Mass Markets

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Description

  • CONTACT CENTER SERVICES INNOVATIVE, HIGH-PERFORMANCE SOLUTIONS THAT WORK Mass Markets executes domestic omni-channel, inbound and outbound contact center services on behalf of some of the most recognizable brands in the world. As an industry leader with deep expertise in managing interactions across the customer lifecycle, Mass Markets connects customer service, inside sales, market research, automated customer contact and back-office business processes into comprehensive, flexible solutions. Servicing a range of industries, Mass Markets designs high-performance, analytics-driven solutions that produce real results. Under its signature Anything-as-a-Service platform, Mass Markets provides a suite of services and technology that extends beyond the contact center to enable organizations to better target and connect with customers. Anything-as-a-Service accelerates the transformation of business by utilizing intelligent infrastructure and domestic labor to provide significant cost advantages and superior technological footing to businesses that challenge the status quo. checkmark_element_blue_cropped_transparent 100% USA-based operations since 2003 with eight consecutive years on Inc.s Fastest Growing Companies. NEXT GENERATION CONTACT CENTER SOLUTIONS MASS MARKETS CONNECTS PEOPLE, TECHNOLOGY AND INFRASTRUCTURE TO DELIVER INNOVATIVE, INDUSTRY-LEADING SOLUTIONS Since inception in 2003, the foundation of our success has been built on our ability to form lasting partnerships with clients by providing high-impact contact center services. Outsourcing customer interactions, when done correctly, does more than simply improve the bottom line. It also creates efficiency, improves customer interactions and constantly evolves to ensure that customer experience is a competitive advantage for our clients. This philosophy, along with our core belief that business evolution is infinite, has made Mass Markets a trusted industry leader in business process outsourcing.
  • location

    Headquarters:2937 Sierra Ct Sw , Iowa City, Iowa, United States

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  • Mass Markets phone

    Phone Number: +1 866-577-2461

  • Mass Markets website

    Website: https://www.massmarkets.com

  • Mass Markets employees

    Employees:191

  • Mass Markets revenue

    Revenue:$50 - 100M

  • Mass Markets legal name

    Legal Name:Mass Markets

  • Mass Markets's Social Media

    Mass Markets linkedin Mass Markets twitter
  • done Is this data correct?
  • |  NAICS Code: 561990  |

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Vice President Operations for Mass Markets

Todd Riley

Vice President Operations

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View Employees

Todd Riley

Vice President Operations

Aric Birchmier

Vice President

Catrina Rodgers

Vice President Of Client Services

Mike Gray

Vice President It Systems

Joshua Vartabedian

Director Of Wan Technologies

Frequently Asked Questions regarding Mass Markets

  • Where are Mass Markets's Headquarters?

    Mass Markets's Headquarters are in 2937 Sierra Ct Sw ,Iowa City,Iowa,United States

  • What is Mass Markets's phone number?

    Mass Markets's phone number is +1 866-577-2461

  • What is Mass Markets's official website?

    Mass Markets's official website is https://www.massmarkets.com

  • What is Mass Markets's Revenue?

    Mass Markets's revenue is $50 - 100M

  • What is Mass Markets's NAICS code?

    Mass Markets's NAICS code is 561990

  • How many employees are working in Mass Markets

    Mass Markets has 191 employees

  • What is Mass Markets's Industry?

    Mass Markets is in the industry of Information Technology And Services

  • Who is Mass Markets's Vice President Operations?

    Mass Markets's Vice President Operations is Todd Riley

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