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    Description

    • Whether it's your people, your processes or your strategy, ICMI wants to partner with you to take your customer service to the next level. We have been empowering contact center excellence for over 30 years, helping more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources.We offer comprehensive resources for customer management professionals - from frontline agents to executives - who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMI's experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you:-Raise the strategic value of your contact center-Optimize your operations-Improve your customer serviceWe are considered the authority on contact center performance excellence. In fact, just recently, the New York Times, NBC Nightly News, and several other major media outlets tapped ICMI to provide insights on how consumers can work better with contact centers.Be a part of our active community and find out how ICMI can add value to your contact center and more importantly, your customer.
    • location

      Headquarters:121 South Tejon Street Suite 1100, Colorado Springs, Colorado, United States

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    • Icmi phone

      Phone Number: +1 800-672-6177

    • Icmi website

      Website: https://www.icmi.com

    • Icmi employees

      Employees:73

    • Icmi revenue

      Revenue:$10 - 50M

    • Icmi legal name

      Legal Name:Icmi

    • Icmi's Social Media

      Icmi linkedin Icmi facebook Icmi twitter
    • done Is this data correct?

    • |  NAICS Code: 454111  |

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    Person level website identification

    Chairman for Icmi

    Mahmood Amiri

    Chairman

    Person level website visitor identification

    Sell more in less time!

    Buyer intent data, anonymous visitor identification, first party data integration backed by a massive contact database that will supercharge your sales team. Schedule a demo to learn more!

    View Employees

    Mahmood Amiri

    Chairman

    Abeer Elfarra

    Board Member

    Debbie Harne

    Director, Educational Services

    Jackie Dela Cruz

    Head Nutritionist And Operations Manager

    Dan Shepherd

    Director Of Business Systems And Development

    Frequently Asked Questions regarding Icmi

    • Where are Icmi's Headquarters?

      Icmi's Headquarters are in 121 South Tejon Street Suite 1100,Colorado Springs,Colorado,United States

    • What is Icmi's phone number?

      Icmi's phone number is +1 800-672-6177

    • What is Icmi's official website?

      Icmi's official website is https://www.icmi.com

    • What is Icmi's Revenue?

      Icmi's revenue is $10 - 50M

    • What is Icmi's NAICS code?

      Icmi's NAICS code is 454111

    • How many employees are working in Icmi

      Icmi has 73 employees

    • What is Icmi's Industry?

      Icmi is in the industry of Management Consulting

    • Who is Icmi's Chairman?

      Icmi's Chairman is Mahmood Amiri

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