S2g-Support Services Group

Description

• S2G is a niche provider of high touch customer experience multi-channel interactions for the brands of yesterday, today, & tomorrow, via our U.S. & Canada footprint of locations & people. S2G is a solution oriented Customer Response & Call Center Support outsource partner who comes with 15+ years of true program experience in the consumer electronics, mobile/MVNO, technology/software, digital entertainment, & eTail/Retail Consumer Products verticals. We don't just talk about wanting to serve the noted verticals...we actually do it, & we've built a platform of tools & technology around the evolving needs of our clients & their programs. S2G's customized Customer Response/Call Center Outsourced Solutions center around:1. Our ability to deliver skilled staff via our three niche locations in the U.S. & Canada. We create an environment where our employees and your program can thrive. Live labs for technology/consumer electronics programs, employee perks galore, in a family environment...all bundled up in our secure facilities.2. Our S2Genius Platform-as-a-Service (PaaS) solution set, which offers a cafeteria style solution set of telephony, IVR, CRM, Knowledgebase, Quality, WFM, Real Time Reporting, & Business Analytics tools, aimed to provide transparency & actionable business intelligence. For small to mid-size operations, where it's key to find a North America delivery partner who can deliver a complete solution set of people, process, & technology...S2G is ideally suited. Not only are we protectors of your brand & your customer experience, we also take pride in working to improve your bottom line.
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  Headquarters:300 South 13th Street , Waco, Texas, United States

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  Phone Number: +1 254-299-2700

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  Website: https://www.s2g.net

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  Employees:246

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  Revenue:$50 - 100M

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  Legal Name:S2g-Support Services Group

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• |  NAICS Code: 541611  |

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