Description

• HyperPointe is transforming Customer Experience Management (CXM) in the pharma/biotech space. By creating an innovative convergencea hyperpointof advanced business intelligence, predictive algorithms, and leading-edge technology, we are uniquely positioned to deliver personalized customer experiences that ensure each patient and physician gets the right experience, at the right time, on the right device.Our flagship offering is the HyperConnect CXM technology platform. HyperConnect aggregates all of a clients data and creates predictive algorithms that not only reveal deep insights into customers past behavior, but anticipates their future needs and behaviors as well. Then the HyperConnect personalization engine reacts to customer responses in real time, automatically serving up the next-best communication. With a built-in behavioral analytics component, the platform gives marketers rapid insights to campaign performance to allow ongoing optimization. HyperConnect is the only technology platform that:Offers a complete set of CXM functions and servicesIs fully scalableIs easy to implementWas designed exclusively for pharma Other featured services include: Predictive Analytics: HyperConnect uses Experiential Data to create rich customer portraits and build predictive models for product initiation, conversion, and adherence. Customer Experience Design: Using a customer-centric lens, we apply both insight and foresight to design patient and physician experiences that fulfill customer needs and preferences - often before the customer requests it or even knows they need it. Customer Experience Optimization: We apply advanced analytics and strategic insight to a consolidated view of all marketing data to optimize your customers experience and your brands performance. HyperPointe offers complete CXM services that deliver strong outcomes for patients, physicians - and your brands.
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  Headquarters:1086 Teaneck Road , Teaneck, New Jersey, United States

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  Phone Number: +1 201-575-4100

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  Website: https://www.hyperpointe.com

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  Employees:20

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  Revenue:$1 - 10M

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  Legal Name:Hyperpointe™

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• |  NAICS Code: 541511  |

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