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    Shoutburst

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    Description

    • We provide our customers with the means to survey and enhance their customer satisfaction levels through the adoption of best practice, technology, innovation and use of analytical techniques. Our service is designed to solicit new views, engender teamwork and drive a competitive employee culture. We supply directly and via channel partners.Following a decade of working with and providing solutions to service and call centres we have developed a range of customer survey solutions based on experience and industry best practice.The Shoutburst survey solution is a secure 24/7 Cloud based software platform - (Software as a Service -SaaS) managed in a Tier 3 Datacentre.The tool is easy to use and self-managed.Its supports a combination of real time and post call surveys, retail point of sale (POS) and on-line viral surveys.It is an affordable flexible pay as you go service with optional break clauses to meet changing demands. A unique feature is the agent indicator browser which is used to track customer responses and provide real time feedback to the agent, secures a personal contract with the customer.This element is fundamental to driving response rates and engenders teamwork, plus a competitive culture.Operationally, the business is kept informed via user defined live dashboards and alerts.Virtual tagging allows teams, people, working patterns, skills, training, time-lines plus many more to be segmented in ways which will generate more comprehensive and meaningful data.Manual transcription with sentiment analysis will provide a full and comprehensive record of a customer transaction.Link this functionality to data analytics, word clouds, sentiment analysis and user defined reporting and the result is a comprehensive more meaningful survey.
    • location

      Headquarters:89 Paul St Floor 4, London, Ohio, United States

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    • Shoutburst phone

      Phone Number:

    • Shoutburst website

      Website: https://www.shoutburst.co.uk

    • Shoutburst employees

      Employees:3

    • Shoutburst revenue

      Revenue:$1 - 10M

    • Shoutburst legal name

      Legal Name:Shoutburst

    • Shoutburst's Social Media

      Shoutburst linkedin
    • done Is this data correct?

    • |  NAICS Code: 517312  |

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    Person level website identification

    Sales And Marketing Director for Shoutburst

    Paul Sutcliffe

    Sales And Marketing Director

    Person level website visitor identification

    Sell more in less time!

    Buyer intent data, anonymous visitor identification, first party data integration backed by a massive contact database that will supercharge your sales team. Schedule a demo to learn more!

    View Employees

    Paul Sutcliffe

    Sales And Marketing Director

    Clive Wells

    Managing Director

    Frequently Asked Questions regarding Shoutburst

    • Where are Shoutburst's Headquarters?

      Shoutburst's Headquarters are in 89 Paul St Floor 4,London,Ohio,United States

    • What is Shoutburst's official website?

      Shoutburst's official website is https://www.shoutburst.co.uk

    • What is Shoutburst's Revenue?

      Shoutburst's revenue is $1 - 10M

    • What is Shoutburst's NAICS code?

      Shoutburst's NAICS code is 517312

    • How many employees are working in Shoutburst

      Shoutburst has 3 employees

    • What is Shoutburst's Industry?

      Shoutburst is in the industry of Telecommunications

    • Who is Shoutburst's Sales And Marketing Director?

      Shoutburst's Sales And Marketing Director is Paul Sutcliffe

    • Who is Shoutburst's Managing Director?

      Shoutburst's Managing Director is Clive Wells

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