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    Callcenteranalyses

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    Description

    • Call Center Analyses, Inc. (CCA) produces call center productivity assessments that are more comprehensive, more exact and much less costly than assessment tools and programs being used in most of todays call centers.The centerpiece of our work is our proprietary program ACDA (All Contact Data Analysis). ACDA uses ALL of your contact data to produce First Call Resolution (FCR) and other advanced analyses for every rep, customer type, contact reason, time code, work unit or any data.Our FCR calculations are derived by analyzing 100% of your call records simultaneously, to determine, unequivocally, if each call did or did not precipitate a repeat call for the same customer, for the same reason, within a contact-specific timeframe. Standard FCR assessment tools such as quality monitoring, customer surveys, et. al., cannot match ACDA's comprehensive, precise, detailed analyses.
    • location

      Headquarters:The Rittenhouse , Philadelphia, Pennsylvania, United States

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    • Callcenteranalyses phone

      Phone Number:

    • Callcenteranalyses website

      Website: https://www.callcenteranalyses.com

    • Callcenteranalyses employees

      Employees:1

    • Callcenteranalyses revenue

      Revenue:$0 - 1M

    • Callcenteranalyses legal name

      Legal Name:Callcenteranalyses

    • Callcenteranalyses's Social Media

      Callcenteranalyses linkedin
    • done Is this data correct?

    • |  NAICS Code: 541611  |

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    Person level website identification

    Owner for Callcenteranalyses

    Patrick Mcdevitt

    Owner

    Person level website visitor identification

    Sell more in less time!

    Buyer intent data, anonymous visitor identification, first party data integration backed by a massive contact database that will supercharge your sales team. Schedule a demo to learn more!

    View Employees

    Patrick Mcdevitt

    Owner

    Frequently Asked Questions regarding Callcenteranalyses

    • Where are Callcenteranalyses's Headquarters?

      Callcenteranalyses's Headquarters are in The Rittenhouse ,Philadelphia,Pennsylvania,United States

    • What is Callcenteranalyses's official website?

      Callcenteranalyses's official website is https://www.callcenteranalyses.com

    • What is Callcenteranalyses's Revenue?

      Callcenteranalyses's revenue is $0 - 1M

    • What is Callcenteranalyses's NAICS code?

      Callcenteranalyses's NAICS code is 541611

    • How many employees are working in Callcenteranalyses

      Callcenteranalyses has 1 employees

    • What is Callcenteranalyses's Industry?

      Callcenteranalyses is in the industry of Management Consulting

    • Who is Callcenteranalyses's Owner?

      Callcenteranalyses's Owner is Patrick Mcdevitt

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