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    Pccw Teleservices

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    Description

    • HKT TELESERVICES is a world leader when it comes to Business Process Outsourcing (BPO). PCCWs network of multi-channel engagement centers provide support in English, Spanish, Asian and a variety of other languages, which enables us to communicate with over half of the worlds population. We operate engagement centers in the United States, mainland China, Hong Kong, Panama, the Philippines, and the United Kingdom. This translates to over 10,000 contact center seats that are ready to serve you and your customers. Services include:Inbound/Outbound Phone PCCWs phone service provides friendly, knowledgeable customer service support for live inbound and outbound calls with customers.Email Weve Got Mail! PCCWs Email correspondence service creates effective communication with your clients that helps retain customers and increase brand identity.Back Office Support Back office support that is efficient and reliable; PCCW can provide Decision and Customer Experience Analytics, Content Moderation, Data Entry, Claims and Order Processing, Data Review and Cleansing, and Mail Processing.SMS Text Messaging PCCWs text messaging service makes it easy to keep your customers informed with a gateway of instant communication.Social Media PCCW is social media savvy so you dont have to be. We can monitor, update and maintain all of your social media outlets enabling you to reach the audience you want with the brand image you want.Chat Wanna Chat? PCCWs chat service improves customer service and Website conversion with live help and online support.
    • location

      Headquarters:3400 Southpark Place , Grove City, Ohio, United States

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    • Pccw Teleservices phone

      Phone Number: +1 614-280-1600

    • Pccw Teleservices website

      Website: https://www.pccwteleservices.com

    • Pccw Teleservices employees

      Employees:2396

    • Pccw Teleservices revenue

      Revenue:$500M - 1B

    • Pccw Teleservices legal name

      Legal Name:Pccw Teleservices

    • Pccw Teleservices's Social Media

      Pccw Teleservices linkedin
    • done Is this data correct?

    • |  NAICS Code: 561499  |

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    Person level website identification

    Senior Vice President, Customer Advocacy And Chief Information Officer for Pccw Teleservices

    Jeremy Kung

    Senior Vice President, Customer Advocacy And Chief Information Officer

    Person level website visitor identification

    Sell more in less time!

    Buyer intent data, anonymous visitor identification, first party data integration backed by a massive contact database that will supercharge your sales team. Schedule a demo to learn more!

    View Employees

    Jeremy Kung

    Senior Vice President, Customer Advocacy And Chief Information Officer

    Latifa Khairi-Biri

    Co-Founder

    Stephanie Josephs

    Founder And Executive Director

    Edmund Tse

    Chairman

    Harvey Wong

    Vice President

    Frequently Asked Questions regarding Pccw Teleservices

    • Where are Pccw Teleservices's Headquarters?

      Pccw Teleservices's Headquarters are in 3400 Southpark Place ,Grove City,Ohio,United States

    • What is Pccw Teleservices's phone number?

      Pccw Teleservices's phone number is +1 614-280-1600

    • What is Pccw Teleservices's official website?

      Pccw Teleservices's official website is https://www.pccwteleservices.com

    • What is Pccw Teleservices's Revenue?

      Pccw Teleservices's revenue is $500M - 1B

    • What is Pccw Teleservices's NAICS code?

      Pccw Teleservices's NAICS code is 561499

    • How many employees are working in Pccw Teleservices

      Pccw Teleservices has 2396 employees

    • What is Pccw Teleservices's Industry?

      Pccw Teleservices is in the industry of Outsourcing/Offshoring

    • Who is Pccw Teleservices's Senior Vice President, Customer Advocacy And Chief Information Officer?

      Pccw Teleservices's Senior Vice President, Customer Advocacy And Chief Information Officer is Jeremy Kung

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