Now that you have signed up for Call Tracking, it’s time to start looking at the numbers. Let’s go over a few of the standard reports that Visual Visitor provides to help you not only understand your calls, but also improve your calls. These reports call all be found on your Visual Visitor dashboard and are included in your Call Tracking feature set.
Even though it seems that everything we do is done online, the phone is still medium that businesses should put at the top of the importance list. Increasing the calls that are made/taken can and should increase the number of qualified leads that will enter the pipeline for your business. Having the data from these Visual Visitor reports will get your team off to a great start to increasing conversions and prioritizing the customer’s experience.