On average, companies lose between 10% and 30% of their customers each year.

Takeaway: Customer retention is critical. Make a point to reach out to your customers regularly. Your competitors stand to benefit if you don’t.

 


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After a presentation, 63% of attendees remember stories. Only 5% remember statistics.

Takeaway: Encourage your sales staff to tell stories. A personal sales pitch is always better...
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Retaining current customers cost 6 to 7 times less than acquiring new ones.

Takeaway: Develop a customer retention strategy. This could include monthly newsletters or requests for feedback....
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Takeaway: You likely invest a lot of time and resources hiring new employees. Don't waste...
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