Description

• B-Lynk is comprised of team members with 50+ years of combined experience in end-user support on BroadSoft BroadWorks and BroadCloud, Metaswitch and other cloud based solutions. We cater to industry leading service providers that deliver Enterprise level Hosted VoIP and/or Unified Communications (UC) solutions globally. Our services include creation and implementation of solutions for online help, support, onsite end-user/virtual training and custom learning programs.Our staff includes a team of trainers and subject matter experts that develop, create and deliver all platform specific localized content. Multimedia designers that conceptualize and deliver easy to follow training and product awareness videos; and web developers that design scalable, optimized web solutions to fit any support need. Our dynamic team helps create solutions that drive down churn rates, increases sales and accelerates time-to-market plus decreases customer support costs for our clients.Our services range from a simple solution delivering minimalist branded content from our existing library all the way up to designing highly customized, fully managed end-user support knowledge base and training library. Our product, Smart-Lynk ® is a fully managed, secure, and scalable training platform that can be customized to fit almost any need. It relies on powerful server systems for backups, traffic handling, analytics and security. We aim to seamlessly integrate our content, knowledge and services to increase end-user adoption and create a consistent user experience freeing our customers to focus on their core business.B-Lynk is a proud certified WBE (Woman Business Enterprise) and member of the NWBOC (National Women Business Owners Corporation). Other certifications include: Articulate Storyline certified, Adobe certified experts (ACE), Bootstrap, CSS3, HTML5, JavaScript, to name a few.Some of the accolades received by their members include:Best Use of Technology - ATD Florida Suncoast Chapter - 2015Tampa Bay Up and Comers Under 40 - Tampa Bay Business Journal - 2014Best of the Bay - Tampa Bay Business Journal - 2013Award of Merit Society of Technical Communication Washington DC - 2012Tampa Bay Top 50 Entrepreneurs Business Leader Magazine - 2012Tampa Bay Up and Comers Under 30 - Tampa Bay Business Journal - 2010
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  Headquarters:309 South Willow Avenue , Tampa, Florida, United States

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  Phone Number: +1 813-321-1515

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  Website: https://www.b-lynk.com

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  Employees:22

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  Revenue:$10 - 50M

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  Legal Name:B-Lynk, Llc

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• |  NAICS Code: 611699  |

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