Category: Support

Using a CRM? We can help with that!

CRM Software and Visual Visitor Most sales teams today have something in common: CRM software...
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New Identify ANYONE Feature Announced

Visual Visitor is proud to announce the roll out of our newest feature, Identify ANYONE!...
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VisualVisitor Offers Live Support

Visual Visitor is pleased to announce we are now offering live support for our online...
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How do I reset my password?

I forgot my password. How do I reset? From the login screen www.visualvisitor.com/login > lost...
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Support

Contacting Support How to contact support?  This form goes into our ticketing system.   If you...
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Do you give credit for referrals?

Does Visual Visitor give credit for referrals? We absolutely do! Visual Visitor has set up an...
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Is Visual Visitor’s Online Marketing Tool complicated to use or implement?

Is Visual Visitor’s Online Marketing Tool complicated to use or implement? No – Visual Visitor...
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Is Visual Visitor easy to install?

Is Visual Visitor easy to install? Visual Visitor is very easy to install. Installation is a...
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Installation does not seem to be tracking

Installation complete but does not seem to be tracking I went to my Visual Visitor dashboard...
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Do you charge a per lead fee?

Nope.  Leads are only limited by the amount of traffic coming to your website. So...
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How do I get training?

We do one on one training.  After converting to a paid account, simply login to the...
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How to I access support?

To access support, sign up for a Free Trial, then login.  Under your login, you...
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What is your privacy policy?

You can read our full privacy policy here: http://www.visualvisitor.com/privacy-policy/
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How do Visual Visitor Renewals work?

Visual Visitor Renewals Visual Visitor is a month-to-month service for all standard accounts. Your account...
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