New Identify ANYONE Feature Announced

Tue, Oct 8, 2013

Visual Visitor is proud to announce the roll out of our newest feature, Identify ANYONE! Rolled out on October 5, 2013, Identify ANYONE seamlessly integrates into your email campaign strategy and makes it easy to see who is on your website. Here’s how it works: This new feature allows you to track email addresses that […]

VisualVisitor Now Offers Live Support

Fri, Jun 21, 2013

VisualVisitor is pleased to announce we are now offering live support for our online lead capture software. At VisualVisitor, our team knows you have questions and you need answers quickly. Our live support staff will respond to your questions promptly so you don’t have to wait. You know we’ve always been fanatical about support at […]

How do I reset my password?

Wed, Nov 17, 2010

I forgot my password. How do I reset? From the login screen > lost password, and follow the prompts.    


Fri, Dec 11, 2009

Contacting Support How to contact support?  This form goes into our ticketing system.   If you need support, training, help with installation, or just would like to talk with support, please visit our support page.  

Is a credit card required for the free trial?

Mon, Nov 23, 2009

Nope.   A credit card is not required. There is absolutely no risk to you.   A credit card is not required.   And all the leads generated are yours to keep, free of charge! So what are you waiting for?  Sign up for your free trial today!

Do you give credit for referrals?

Sun, Nov 8, 2009

Absolutely we do! If you are a current customer, we will provide a credit to your account.   If you are not a customer, we will pay a referral fee. Contact a VisualVisitor representative to learn more. Either call us at (888) 586-7730  or complete our Contact Us form and someone will get right back with […]

Is it complicated to use or implement?

Sun, Nov 8, 2009

Nope. It’s crazy simple.  Install takes 5 minutes. Implementation? There really is not an implementation.  Just wait for visitors to show up.  VisualVisitor does all the work by sending you real time notification of those visits.  We even tell you which search engine and term they used to find you.  It really doesn’t get easier than that! Learning […]

Is it easy to install?

Sun, Nov 8, 2009

VisualVisitor is very easy to install. Installation is a quick 4 step process and can be completed in about 5 minutes.   Here’s a sample email with the set up instructions. Welcome to VisualVisitor! Begin the installation process and start turning your website visitors into qualified sales leads. To Login and begin the installation process, […]

I installed the tracking code as instructed, but my company is not showing up.

Sun, Nov 8, 2009

I went to my site after signing up for a free trial, but my company did not show up as being identified.  What gives? As with any service there are limitations. VisualVisitor can only idenifty companies that fit certain criteria.  If you use a consumer grade internet connection, VisualVisitor will put your activities in the […]

Do you charge a per lead fee?

Sun, Nov 8, 2009

Nope.  Leads are only limited by the amount of traffic coming to your website. So what are you waiting for?  Sign up for a Free Trial today! 

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