How do I reset my password?
Wed, Nov 17, 2010I forgot my password. How do I reset? From the login screen www.visualvisitor.com/login > lost password, and follow the prompts.
(888) 586-7730
Or complete the short form below:Support
Fri, Dec 11, 2009Contacting Support How to contact support? This form goes into our ticketing system. If you need support, training, help with installation, or just would like to talk with support, please visit our support page.
Is a credit card required for the free trial?
Mon, Nov 23, 2009Nope. A credit card is not required. There is absolutely no risk to you. A credit card is not required. And all the leads generated are yours to keep, free of charge! So what are you waiting for? Sign up for your free trial today!
Do you give credit for referrals?
Sun, Nov 8, 2009Absolutely we do! If you are a current customer, we will provide a credit to your account. If you are not a customer, we will pay a referral fee. Contact a VisualVisitor representative to learn more. Either call us at (888) 586-7730 or complete our Contact Us form and someone will get right back with [...]
Is it complicated to use or implement?
Sun, Nov 8, 2009Nope. It’s crazy simple. Install takes 5 minutes. Implementation? There really is not an implementation. Just wait for visitors to show up. VisualVisitor does all the work by sending you real time notification of those visits. We even tell you which search engine and term they used to find you. It really doesn’t get easier than that! Learning [...]
Is it easy to install?
Sun, Nov 8, 2009VisualVisitor is very easy to install. Installation is a quick 4 step process and can be completed in about 5 minutes. Here’s a sample email with the set up instructions. Welcome to VisualVisitor! Begin the installation process and start turning your website visitors into qualified sales leads. To Login and begin the installation process, [...]
I installed the tracking code as instructed, but my company is not showing up.
Sun, Nov 8, 2009I went to my site after signing up for a free trial, but my company did not show up as being identified. What gives? As with any service there are limitations. VisualVisitor can only idenifty companies that fit certain criteria. If you use a consumer grade internet connection, VisualVisitor will put your activities in the [...]
Do you charge a per lead fee?
Sun, Nov 8, 2009Nope. Leads are only limited by the amount of traffic coming to your website. So what are you waiting for? Sign up for a Free Trial today!
Will website visitors be able to see this on my website or know we are tracking them?
Sun, Nov 8, 2009Nope. The code is invisible to all, but professional web coders. Do we have to keep asking you to sign up for a free trial?
How do I get training?
Wed, Oct 21, 2009We do one on one training. After converting to a paid account, simply login to the Client Area, and click on support to request a one on one training session.