Category: Product Questions

Can I set up email alerts for certain Companies or Prospects?

Reading Time: 2 minutesInstant Email Alerts With Visual Visitor, Instant Email alerts are standard.  What...
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Can I export the leads to my CRM system or other database?

Reading Time: < 1 minuteYou sure can.  In fact, our export works with most CRMs...
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Do you identify how the visitor found my site?

Reading Time: < 1 minute…so I can get more of those visitors! We sure do. ...
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Can I get more logins?

Reading Time: < 1 minuteCan I get more logins? Yes you can. Your Visual Visitor...
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Can I tag customers?

Reading Time: < 1 minuteCan I tag my customers? You sure can.  Your Visual Visitor...
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Do you track all visitors?

Reading Time: < 1 minuteYes, we track all visitors.  However, we only alert you to...
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We have multiple sales people. Can we have multiple logins?

Reading Time: < 1 minuteGreat question!  Your Visual Visitor customer account comes with three user...
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Does Visual Visitor require a long term contract?

Reading Time: < 1 minuteThe Visual Visitor service is a month to month service that...
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Installation does not seem to be tracking

Reading Time: < 1 minuteInstallation complete but does not seem to be tracking I went to...
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Do you charge a per lead fee?

Reading Time: < 1 minuteNope.  Leads are only limited by the amount of traffic coming...
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Will website visitors be able to see this on my website or know we are tracking them?

Reading Time: < 1 minuteNope.  The code is invisible to all, but professional web coders....
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Do I get charged for the leads generated during my free trial?

Reading Time: < 1 minuteNope. They are yours free of charge…. And all leads after...
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How do I get training?

Reading Time: < 1 minuteWe do one on one training.  After converting to a paid account,...
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How to I access support?

Reading Time: < 1 minuteTo access support, sign up for a Free Trial, then login. ...
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How do I cancel my Free Trial?

Reading Time: < 1 minute88% of our cancellations come from business that are trying to...
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