VisualVisitor Virtual Visitor » Product Questions

Did You Know? Leverage VisualVisitor with These Tips!

ginnyhornby — Thu, 03 Feb 2011 15:38:20 +0000

Did you know you can use VisualVisitor to:

Track hot prospects
Track new business (who is on your site, what their phone is, what they are interested in)
Track competitors
Help with that big proposal? Know when the prospect visits your site and what products/services they look at. This can provide tremendous negotiation power.
Look for new business? What better place to start then the companies already visiting your site.
Renew a big customer’s contract? Know when the customer visits your site and what they read about.
Develop a really, really short prospect list of those companies that have already visited your website.
For assistance when applying for corporate bank loan or when going through a buy out? Use VisualVisitor to know when your suitors are checking out your website.

Who VisualVisitor Defines as a Prospect While VisualVisitor does catalog every visit/impression to your site, it does not identify every single one as a ‘prospect’. For instance, someone with a Comcast Internet connection would not be identified as a prospect. If we alerted on every visitor the tool would become unusable. So we work to identify only those visitors that would be considered a ‘prospect’ or at least ‘non-ISP’. Login and follow these steps to see what we consider ‘ISPs’ Navigation > Dashboard > sub item Search Leads > uncheck ‘Only Search Companies’ > press the search button > Can VisualVisitor Really Help Your Company? Well, we haven’t spent a lot of time chasing down success stories, but we have had quite a few customers using our service for over a year and we can honestly say that we have not yet had a single paying customer cancel. Getting the Most from VisualVisitor

While we don’t recommend telling prospects ‘I saw you on the site’, most companies have few target positions in a company that are the buyer. If you know what companies are visiting your website, your prospecting just got a lot easier.
We can’t and probably never will be able to capture the person’s identity because that is just too close to hacking.
Maximize VisualVisitor by activating all of your 24 available users.
Customize and route leads to your sales team based on geography rules that are easy to set up.
Customize alerts to each of the 24 other users/salespeople.
You can even turn off the alerts going to you if you prefer. But even if you turn off alerts, you can always login and run a summary report so you can always get updates on what is happening with leads from your site.

How do I reset my password?

ginnyhornby — Wed, 17 Nov 2010 17:56:45 +0000

I forgot my password. How do I reset?

From the login screen www.visualvisitor.com/login > lost password, and follow the prompts.

Is a credit card required for the free trial?

ginnyhornby — Mon, 23 Nov 2009 17:45:10 +0000

Nope. A credit card is not required. There is absolutely no risk to you. A credit card is not required. And all the leads generated are yours to keep, free of charge! So what are you waiting for? Sign up for your free trial today!

Product Tour

ginnyhornby — Sat, 21 Nov 2009 22:00:20 +0000

VisualVisitor is your tool for real time sales leads. By identifying visitors to your website, and receiving their contact information, you can impact sales and your bottom line. This is how it works…

Can users share a login?

ginnyhornby — Sun, 08 Nov 2009 19:24:09 +0000

They can, but we don’t want to know about it . However, a login can only alert one email address. We provide 25 unique logins per account. Why would you need to share?

Are there any other charges except per user?

ginnyhornby — Sun, 08 Nov 2009 19:23:30 +0000

If your site does over 25k pageviews per month we charge $60 per 25,000 additional page views per month. Most customers have less then 10K pageviews per month. We provide 25 users (people who can receive the real time alerts) at no additional charge. If you need more users than that, see your account manager. We provide 3 domains or sub-domains at no charge. This allows you to add tracking to your blog or other 3rd party site at no additional charge. Additional domains and subdomains are $10/month.

Can I get periodic management reports?

ginnyhornby — Sun, 08 Nov 2009 19:22:13 +0000

You sure can. You can even set the reports to be delivered to your email on a daily, weekly or monthly basis.

Can I set up alerts for certain Companies or Prospects we are working?

ginnyhornby — Sun, 08 Nov 2009 19:21:35 +0000

You sure can. VisualVisitor will email you when they visit your site. VisualVisitor will even tell you what pages of your website (your products or services) your prospect viewed.

Can I export the leads to my CRM system or other database?

ginnyhornby — Sun, 08 Nov 2009 19:20:36 +0000

You sure can. In fact, our export works with most CRMs and databases.

Do you identify how the visitor found my site?

ginnyhornby — Sun, 08 Nov 2009 19:18:19 +0000

…so I can get more of those visitors! We sure do. Not only do we tell you where they came from, we also tell you what search term and which search engine was used.