How do I get training?
Wed, Oct 21, 2009We do one on one training. After converting to a paid account, simply login to the Client Area, and click on support to request a one on one training session.
(888) 586-7730
Or complete the short form below:How to I access support?
Wed, Oct 21, 2009To access support, sign up for a Free Trial, then login. Under your login, you will find access to support.
I don’t have a webmaster and I need help with the install. Do you do installs?
Wed, Oct 21, 2009Yes, however there is a $100 charge to install the code on up to 25 pages. Additional pages are charged per page. Most websites with more than 25 pages generally have an automated way to install (such as a shared footer). To get help with your install, sign up for a free trial, then login. In [...]
What is your privacy policy?
Wed, Oct 21, 2009You can read our full privacy policy here: http://www.visualvisitor.com/privacy-policy/
What happens when my Free Trial is over?
Wed, Oct 21, 2009When your free trial ends, you’ll have to make a decision. That decision is, “Did I get value from the free trial?” If so, upgrading is easy, simply talk to your representative or choose the “Upgrade” option in your control panel and enter your credit card information. Once we process payment (happens real time) your [...]
How do Renewals work?
Mon, Oct 19, 2009Service with VisualVisitor is month to month. Your renewal is automatic unless we receive your signed Cancellation form.