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How do I cancel my Free Trial?

On September 8, 2009, In Free Trial, Frequently Asked Questions, Partners, Pricing, Product Questions, Resellers, Support, What we do not do, by admin

88% of our cancellations come from business that are trying to collect data on consumers.  Because we only collect data on businesses, you probably need to cancel.

Contact support here and we’ll get this taken care of for you.

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How do I cancel?

On September 8, 2009, In Free Trial, Frequently Asked Questions, Install Instructions, Posts, Pricing, Support, by admin

Oh.  We are very sorry to see you go.  If you are canceling for any of these reasons, please let us know, perhaps we can help:

  • You could not get the install to work
  • You can’t find your login
  • You find it difficult to use
  • You are confused as to how it works

If you still must cancel, you will need to login to the Client Login area and click on “Cancel”

Upon cancellation, you will receive email confirmation.  Please note, we do not credit partial months.

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Can I cancel at anytime?

On September 8, 2009, In Free Trial, Frequently Asked Questions, Posts, Pricing, Support, by admin

Sure can. Our service is month to month with only a quarterly commitment.

The only limitation is that we do not give credit for partial months.   In other words, if you start a month you have to pay for the entire month.

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